# Configured "from" address is ignored when sending mail

**URL:** <https://forum.ghost.org/t/configured-from-address-is-ignored-when-sending-mail/38096>\
**Category:** Bugs\
**Created:** [April 27, 2023, 4:17am UTC](https://forum.ghost.org/t/configured-from-address-is-ignored-when-sending-mail/38096 "2023-04-27T04:17:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Boo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/boo/32/24175_2.png) [@Boo](https://forum.ghost.org/u/Boo)\
**Post date:** [April 27, 2023, 4:17am UTC](https://forum.ghost.org/t/configured-from-address-is-ignored-when-sending-mail/38096/1 "2023-04-27T04:17:56Z")

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**Issue Summary**  
No matter which transport method or email service I use, the configured “ **from** ” email address never gets used. I’ve tried direct transport, GMail SMTP, and [mailersend](https://www.mailersend.com/) SMTP.

Since creating [this post](https://forum.ghost.org/t/mail-from-config-option-is-not-honored/38094), I’ve done a bit of sleuthing, and as best I can tell, `requestedFromAddress` is always defined, so `configAddress` never gets used in [this line of code](https://github.com/TryGhost/Ghost/blob/792834e742b753dce3871b128e7f1f369498f34c/ghost/core/core/server/services/mail/GhostMailer.js#L28) (even though it’s properly set).

**Steps to Reproduce**  
Configure the “ **Direct** ” transport method. Configure a custom “ **from** ” email address as described in the docs. Subscribe a new user to the Ghost website in order to trigger the transactional email. Note that the “ **from** ” address is the default - not the configured one.

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## Setup information

**Ghost Version**  
5.44.0 (Docker)

**Node.js Version**  
v16.20.0

**How did you install Ghost?**  
Official Docker container

**Provide details of your host & operating system**  
Currently just running latest Docker Desktop on Mac

**Database type**  
MySQL 8

**Browser & OS version**  
Chrome on Mac (latest)

**Relevant log / error output**  
`Copy and paste any relevant log output. Use backticks to format this into code.`

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/b/ba9ce5100b8bb264586f4f572545596b2ce3f081.png) [@system](https://forum.ghost.org/u/system)\
**Post date:** [July 26, 2023, 4:18am UTC](https://forum.ghost.org/t/configured-from-address-is-ignored-when-sending-mail/38096/2 "2023-07-26T04:18:25Z")

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