# Email from adress

**URL:** <https://forum.ghost.org/t/email-from-adress/13810>\
**Category:** Developer help\
**Created:** [April 24, 2020, 5:50pm UTC](https://forum.ghost.org/t/email-from-adress/13810 "2020-04-24T17:50:50Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 24, 2020, 5:50pm UTC](https://forum.ghost.org/t/email-from-adress/13810/1 "2020-04-24T17:50:50Z")

</div>

Dear Ghost community,

I am having trouble formatting my FROM email adress. In the config file I have:  
“mail”: {  
“from”: “‘[Tischer.io](http://Tischer.io)’ [sebastian@tischer.io](mailto:sebastian@tischer.io)”,  
“transport”: “SMTP”,  
“options”: {  
“service”: “Mailgun”,  
“host”: “[smtp.eu.mailgun.org](http://smtp.eu.mailgun.org)”,  
“port”: 465,  
“secureConnection”: true,  
“auth”: {  
“user”: “_**",  
“pass”: "**_\*”  
}

This is what email client show me:

 ![](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/6/69afd3259420faae65112d3c15c650953f01e1e3.jpeg)

Do you have any ideas?🙂

Thank you and warm regards.  
Sebastian

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<div class="post-metadata">

**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [April 24, 2020, 8:34pm UTC](https://forum.ghost.org/t/email-from-adress/13810/2 "2020-04-24T20:34:48Z")

</div>

Hi,  
Use like below  
`"from": "Tischer.io<sebastian@tischer.io>",`

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<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 24, 2020, 8:51pm UTC](https://forum.ghost.org/t/email-from-adress/13810/3 "2020-04-24T20:51:06Z")

</div>

Hi inoryum,  
thank you for the reply, but it didn’t worked :( it shows the same [www.tischer.io](http://www.tischer.io) as from name.

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<div class="post-metadata">

**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [April 24, 2020, 10:06pm UTC](https://forum.ghost.org/t/email-from-adress/13810/4 "2020-04-24T22:06:58Z")

</div>

Hi,  
You are welcome.  
Did you checked your Blog title btw? The default from email is the blog title.

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<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 25, 2020, 10:59am UTC](https://forum.ghost.org/t/email-from-adress/13810/5 "2020-04-25T10:59:03Z")

</div>

Hi inoryum,

thanks for your help again, I still have two problems:

1.) The from adress in my inbox show a skull icon and then [www.tischer.io](http://www.tischer.io) for transactional emails (signup etc.)

 ![Bildschirmfoto 2020-04-25 um 12.54.50](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/9/90b71b2ccf577b52fd9eadbb4fb0bed02f6afb22.jpeg)

2.) I just noticed I can’t send marketing emails when a post is published, it says I need to check the mailgun configuration.

 ![Bildschirmfoto 2020-04-25 um 12.43.58](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/a/adc3e5dd8bbf0f32d5286c577e689fac217c19bf.png)

My config:  
config.production.json:

```
  "mail": {
"transport": "SMTP",
"from": "'Sebastian Tischer' <sebastian@tischer.io>",
"options": {
  "service": "Mailgun",
  "host": "smtp.eu.mailgun.org",
  "port": 465,
  "secureConnection": true,
  "auth": {
    "user": "postmaster@mail.tischer.io",
    "pass": " *****"
  }
}

```

},

And in Ghost

 ![Bildschirmfoto 2020-04-25 um 12.45.05](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/9/9f89986e46e61ad795fb6615a3d30f0541379bf7.png)  
I used the Mailgun private key.

I have no further idea what to do…

Thank you for your help 🙂

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<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 25, 2020, 11:21am UTC](https://forum.ghost.org/t/email-from-adress/13810/6 "2020-04-25T11:21:08Z")

</div>

Small update, I got it to work 🙂

These are the crucial settings:

 ![Bildschirmfoto 2020-04-25 um 13.18.23](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/a/a13e81e5eb383ef9a947400d356218d4da6467cf.png)

You need to enter the first part of the from email here, the rest (@www.tischer.io) is then added.  
If you leave it blank, it will be noreply if you add for example mail then it will be [mail@www.tischer.io](mailto:mail@www.tischer.io)

NOW the last problem to solve is:  
How can I make the email to:  
[sebastian@tischer.io](mailto:sebastian@tischer.io)

I want the website to run under [www.tischer.io](http://www.tischer.io) but the mail should be normal [sebastian@tischer.io](mailto:sebastian@tischer.io).

It doesn’t seem to take the from settings out of the config.production.json:  
“from”: “‘Sebastian Tischer’ [sebastian@tischer.io](mailto:sebastian@tischer.io)”,

Does anybody have an idea? :)

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<div class="post-metadata">

**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [April 25, 2020, 12:56pm UTC](https://forum.ghost.org/t/email-from-adress/13810/7 "2020-04-25T12:56:44Z")

</div>

Hi,  
I will do some research & get back to u. As today I am off & it’s first Ramadan…

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<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 25, 2020, 1:30pm UTC](https://forum.ghost.org/t/email-from-adress/13810/8 "2020-04-25T13:30:40Z")

</div>

You are great, thanks a lot for your help - and take your time it is not ciritical 🙂

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<div class="post-metadata">

**Author:** ![dsecareanu](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/dsecareanu/32/413_2.png) [@dsecareanu](https://forum.ghost.org/u/dsecareanu)\
**Post date:** [April 26, 2020, 5:21am UTC](https://forum.ghost.org/t/email-from-adress/13810/9 "2020-04-26T05:21:31Z")

</div>

One solution would be to use the core domain for your blog as well. I think that [www.domain.com](http://www.domain.com) is not that important anymore. I personally prefer [https://domain.com](https://domain.com) rather than [https://www.domain.com](https://www.domain.com) (and you can always redirect www to core domain). If you do this, then your email config will show up normal:  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/2/2ee6aa47ea6b838c868bb5aabd589997f1c32579.png)

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<div class="post-metadata">

**Author:** ![dan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/dan/32/7545_2.png) [@dan](https://forum.ghost.org/u/dan)\
**Post date:** [April 26, 2020, 7:42am UTC](https://forum.ghost.org/t/email-from-adress/13810/10 "2020-04-26T07:42:50Z")

</div>

Hi @Sebastian_Tischer.

I believe the transactional emails that Ghost sends (for example, the subscribe confirmation email) don’t use the `from` value in the config file.

`from` only seems to be used when sending out posts as newsletters.

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<div class="post-metadata">

**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [April 26, 2020, 8:05am UTC](https://forum.ghost.org/t/email-from-adress/13810/11 "2020-04-26T08:05:19Z")

</div>

Agreed with @dsecareanu

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<div class="post-metadata">

**Author:** ![Sebastian\_Tischer](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sebastian_tischer/32/7487_2.png) [@Sebastian\_Tischer](https://forum.ghost.org/u/Sebastian_Tischer)\
**Post date:** [April 26, 2020, 11:53am UTC](https://forum.ghost.org/t/email-from-adress/13810/12 "2020-04-26T11:53:35Z")

</div>

Thank you all for the replies, then I need to rethink my domain name 🙂  
Have a nice sunday everybody.

Warm regards  
Sebastian

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<div class="post-metadata">

**Author:** ![Marty\_Dzian](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/marty_dzian/32/7706_2.png) [@Marty\_Dzian](https://forum.ghost.org/u/Marty_Dzian)\
**Post date:** [May 4, 2020, 9:32pm UTC](https://forum.ghost.org/t/email-from-adress/13810/13 "2020-05-04T21:32:20Z")

</div>

so if you put this into your email from field:  
` Sebastian Tischer <sebastian@tischer.io>`

the email address will get picked up from json, but the from name will be:  
Sebastian Tischer @www.tischer.io

I’m using this as a partial solution at the moment…
