# Error in members Failed to sign up, please try again **URL:** \ **Category:** Developer help\ **Created:** [December 10, 2020, 10:05am UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814 "2020-12-10T10:05:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Anubhav\_Singh](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@Anubhav\_Singh](https://forum.ghost.org/u/Anubhav_Singh)\ **Post date:** [December 10, 2020, 10:05am UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/1 "2020-12-10T10:05:50Z")
Latest ghost install from digital ocean Debug Information: OS: Ubuntu, v18.04.4 LTS Node Version: v12.18.0 Ghost Version: 3.39.0 Ghost-CLI Version: 1.15.2 Environment: production When I try to signup it gives the **error " Failed to sign up, please try again Members "** try here : [https://neurologicaldisorders.co](https://neurologicaldisorders.co) these are the setting inside my ghost [Labs](https://neurologicaldisorders.co/ghost/#/settings/labs/) ![Screenshot 2020-12-10 at 3.32.26 PM](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/4/48b3af1ab256be266c2f2a07e3179835c4b23c66.jpeg) ![Screenshot 2020-12-10 at 3.32.31 PM](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/e/e87c0f942b0f83852ca10438064dcf6e9dd2e9ae.jpeg) ![Screenshot 2020-12-10 at 3.32.49 PM](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/f/f6e7da80bbe68ff86bbd75ce6058f64eef0ca045.jpeg) ---
**Author:** ![Jakob\_Greenfeld](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/jakob_greenfeld/32/10993_2.png) [@Jakob\_Greenfeld](https://forum.ghost.org/u/Jakob_Greenfeld)\ **Post date:** [February 19, 2021, 9:10am UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/2 "2021-02-19T09:10:36Z")
I’m encountering exactly the same problem right now. Were you able to solve it? The email settings don’t seem to be an issue since I’m able to send test emails for posts. I’m using the latest version of Ghost and the Dawn theme. ---
**Author:** ![brooklet](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/brooklet/32/6348_2.png) [@brooklet](https://forum.ghost.org/u/brooklet)\ **Post date:** [February 19, 2021, 2:44pm UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/3 "2021-02-19T14:44:03Z")
I had this issue and solved it by adding my Mailgun credentials to my config.production.json file: [Member Login Errors - #9 by brooklet](https://forum.ghost.org/t/member-login-errors/19763/9) ---
**Author:** ![deddme](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/deddme/32/13175_2.png) [@deddme](https://forum.ghost.org/u/deddme)\ **Post date:** [May 12, 2021, 3:19pm UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/4 "2021-05-12T15:19:32Z")
yeah realy need help how to solve this one… site : [https://crocc.net](https://crocc.net) ![ghost_ss](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/b/bd80fad7b472e291bf19fe0cc9ec24e9531d90da.png) ---
**Author:** ![sgrobert](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/sgrobert/32/12412_2.png) [@sgrobert](https://forum.ghost.org/u/sgrobert)\ **Post date:** [May 13, 2021, 1:55am UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/5 "2021-05-13T01:55:55Z")
Hi @deddme , Just saw your post. And just solved it on my end. Hope it will assist you in yours! Follow through from this link and the continued replies towards the bottom of the forum post, else you can read the whole forum posting to get a sense of the solution! > [@Unable to Login / Register Under 4.3.3](https://forum.ghost.org/t/unable-to-login-register-under-4-3-3/22363/12): > > Hi @Kevin , Apparently the current “Free” plan is a first 3-month Trial. There is no longer perm Free plans, sad to say. The “Free Trail” account currently only allows the creation of “Sandbox” emails, and not allow any attachment of domain-names related to the website, which may help curb this error issue. Once the credit card details is in, the “Trial” account will immediately end to start charging for every email sent. Given that my website is still undergoing works, potential emails sent w… Hope it helps! ;) ---
**Author:** ![deddme](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/deddme/32/13175_2.png) [@deddme](https://forum.ghost.org/u/deddme)\ **Post date:** [May 13, 2021, 4:56am UTC](https://forum.ghost.org/t/error-in-members-failed-to-sign-up-please-try-again/18814/6 "2021-05-13T04:56:12Z")
Hii, [sgrobert](https://forum.ghost.org/u/sgrobert) thanks for respons… really appreciate for that… i will learn that post as soon as possible and give the result