# Help! I'm lost! I cannot login to my Ghost Admin, can’t even get an email to reset the PW

**URL:** <https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090>\
**Category:** Developer help\
**Created:** [February 18, 2020, 12:41pm UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090 "2020-02-18T12:41:33Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Charly\_Wargnier](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/charly_wargnier/32/6407_2.png) [@Charly\_Wargnier](https://forum.ghost.org/u/Charly_Wargnier)\
**Post date:** [February 18, 2020, 12:41pm UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/1 "2020-02-18T12:41:33Z")

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Hi guys!

I’ve just set-up my blog on Ghost yet I cannot login to my Ghost Admin, can’t even get an email to reset the password.

Albeit having used (I believe!) the correct email address credentials

I’m now blocked and not sure what to do :)

FYI my website is

[https://www.charlywargnier.com/](https://www.charlywargnier.com/), self-hosted in Digital Ocean.

Thanks in advance!

 ![image](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/0/09704599d6b1f151f0e73a789c1b94c9027cd4d2.png)

Charly

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**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\
**Post date:** [February 25, 2020, 10:17am UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/2 "2020-02-25T10:17:23Z")

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Hey @Charly_Wargnier, are you still having problems? Could be that the installation hasn’t been set up quite right. Are you able to access your Digital Ocean droplet to see the configuration?

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**Author:** ![Charly\_Wargnier](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/charly_wargnier/32/6407_2.png) [@Charly\_Wargnier](https://forum.ghost.org/u/Charly_Wargnier)\
**Post date:** [April 30, 2020, 5:42pm UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/3 "2020-04-30T17:42:51Z")

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It was fixed. Though I just had a DDOS attack on my droplet now ☹

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**Author:** ![SkrimSkram](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/skrimskram/32/12585_2.png) [@SkrimSkram](https://forum.ghost.org/u/SkrimSkram)\
**Post date:** [December 27, 2020, 6:30am UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/4 "2020-12-27T06:30:11Z")

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![Screen Shot 2020-12-27 at 9.21.38 AM](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/8/85d6a34c51e21deccc651d71fda9c5e0aa0fc53d.png)  
I am having the very same problem!  
It worked fine for the past ten days and I’m logged out this morning.  
I’m now unsure about my password.  
I’m able to access my digital ocean droplet.  
How did you resolve it?

Could someone please help me?

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**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [December 27, 2020, 10:06am UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/5 "2020-12-27T10:06:55Z")

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First check if there is SMTP enabled by checking at production.config.json file

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**Author:** ![SkrimSkram](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/skrimskram/32/12585_2.png) [@SkrimSkram](https://forum.ghost.org/u/SkrimSkram)\
**Post date:** [December 27, 2020, 10:39am UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/6 "2020-12-27T10:39:42Z")

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Thanks for your reply! @inoryum  
I’m afraid I don’t follow. I am fully non-technical, but can follow instructions.  
Could you please elaborate?

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**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [December 27, 2020, 10:54am UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/7 "2020-12-27T10:54:08Z")

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You have to login to your DO via ssh (you can follow this instruction how you can login [How to Connect to Droplets with SSH :: DigitalOcean Documentation](https://www.digitalocean.com/docs/droplets/how-to/connect-with-ssh/))

The you need to check where ghost is installed, It should be at the following directory

`/var/www/ghost/`

There you will get a file called `production.config.json`

Open the file & check for the `"mail":`

If thats setup to direct then you have to add your SMTP creds there & then Restart ghost

example SMTP Config checkout the ghost doc here [Configuration - Adapt your publication to suit your needs](https://ghost.org/docs/config/#mail)

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**Author:** ![SkrimSkram](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/skrimskram/32/12585_2.png) [@SkrimSkram](https://forum.ghost.org/u/SkrimSkram)\
**Post date:** [December 27, 2020, 2:45pm UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/8 "2020-12-27T14:45:59Z")

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Thanks so much! I’ll check this out.

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**Author:** ![inoryum](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoryum/32/11866_2.png) [@inoryum](https://forum.ghost.org/u/inoryum)\
**Post date:** [December 27, 2020, 2:46pm UTC](https://forum.ghost.org/t/help-im-lost-i-cannot-login-to-my-ghost-admin-can-t-even-get-an-email-to-reset-the-pw/12090/9 "2020-12-27T14:46:24Z")

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You are welcome!
