# I don't see the number of opens of the posts I mailed to subscribers

**URL:** <https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768>\
**Category:** Memberships & subscriptions\
**Created:** [March 16, 2021, 11:55am UTC](https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768 "2021-03-16T11:55:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![preslavrachev](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/preslavrachev/32/2175_2.png) [@preslavrachev](https://forum.ghost.org/u/preslavrachev)\
**Post date:** [March 16, 2021, 11:55am UTC](https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768/1 "2021-03-16T11:55:17Z")

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As you can see on the attached screenshot, I only see zeroes where I would expect to see the actual opens. The same applies to when I go to the profiles of members. I see zeroes there too.

![Image 2021-03-16 12-26-02](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/e/e7e29022e2e1b89259067c2f4f28d437e734a4a7.png)

I am pretty sure that I have configured everything with Mailgun correctly, because I have been sporadically sending subscriber emails for a couple of months now and everything works fine on the Mailgun side (incl. the analytics part).

Could anyone share an idea why this might not be working? The Ghost version I am running on is 3.40.4

Thanks!

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**Author:** ![philipptemmel](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/philipptemmel/32/16121_2.png) [@philipptemmel](https://forum.ghost.org/u/philipptemmel)\
**Post date:** [March 16, 2021, 1:52pm UTC](https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768/2 "2021-03-16T13:52:05Z")

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I have kind of the same issue. My numbers randomly update. So, for example, I always send out my weekly newsletter on Sunday, on Monday it says 2% opened the email although the analytics of Mailgun say something completely different, after a couple of days the correct number gets displayed within Ghost.

So, in general, the numbers in Ghost do not correspond to the analytics Mailgun is showing.

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**Author:** ![srg](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/srg/32/7726_2.png) [@srg](https://forum.ghost.org/u/srg)\
**Post date:** [March 17, 2021, 1:14am UTC](https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768/3 "2021-03-17T01:14:25Z")

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try [https://mailflagger.com](https://mailflagger.com) it pulls your email stats directly from Mailgun and gives you more analytics.  
[https://mailflagger.com/blog/message-analytics](https://mailflagger.com/blog/message-analytics)

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**Author:** ![Adders](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/adders/32/295_2.png) [@Adders](https://forum.ghost.org/u/Adders)\
**Post date:** [March 22, 2021, 3:31pm UTC](https://forum.ghost.org/t/i-dont-see-the-number-of-opens-of-the-posts-i-mailed-to-subscribers/20768/4 "2021-03-22T15:31:20Z")

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Are you, by any chance, using Cloudflare?

I had this problem, and I finally figured out that the CNAME Mailgun asks you to set for open tracking needs to be set to “DNS Only” in Cloudflare not “Proxied”. Once I resolved that, it all started working again.