# Is Mailgun's Flex actually gone? No, **URL:** \ **Category:** Using Ghost\ **Created:** [July 5, 2024, 1:57am UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608 "2024-07-05T01:57:03Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 5, 2024, 1:57am UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/1 "2024-07-05T01:57:03Z")
I hesitate to write this, because there have been [so](https://forum.ghost.org/t/i-cant-find-the-flex-plan-in-mailgun/32702) [many](https://forum.ghost.org/t/solved-mailgun-has-changed-pay-as-you-go-offer-how-to-send-cheap-emails-with-mailgun/32850/2) reports of the Mailgun Flex plan being gone that weren’t true. But today, I tried it again. First, although there was language about a free trial, it immediately charged my card. OK, well, maybe I missed a button or something. But then, when I tried to downgrade it, it took me to a page with plans that did NOT include the Flex plan. (That’s different than a year ago, when you could choose to downgrade and actually get the Flex plan.) So then I tried to cancel, so that I’d only be out $13 once instead of $15/month for this experiment. It again offered me a downgrade to Flex option ($1 per 1000 emails was specifically mentioned), but that link again took me to the page with no option to choose flex. Maybe Mailgun’s just done some overhauling and this is a temporary hiccup? I currently have a Flex plan account, and it’s still showing first 1k email free, like it always has (and hasn’t billed me anything), but it’s not clear to me today that there’s still a way to get to the Flex plan if you don’t already have it. So… has anyone done so in the last month or three? I know it worked last year… Screenshots of what’s currently happening are here: (last third of the post) [Where to host your Ghost site?](https://www.spectralwebservices.com/p/37e3b0d9-b20d-42da-844e-09a4537860aa/) OK. Update time. I tried it again today, and I was able to downgrade. No idea why it wasn’t working three days ago! ---
**Author:** ![matribeiro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/matribeiro/32/25185_2.png) [@matribeiro](https://forum.ghost.org/u/matribeiro)\ **Post date:** [July 5, 2024, 3:51pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/2 "2024-07-05T15:51:29Z")
Hy Cathy On the registration screen, through the price button, a Free plan appears. Limited to 100 emails per day. No credit card was requested. I will test for 30 days and report the results (If you want). ![Captura de tela de 2024-07-05 12-50-38](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/c/2/c2efa787c1ea83926922ab7cd0d683be3a0f130d.png) ---
**Author:** ![denvergeeks](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/denvergeeks/32/7401_2.png) [@denvergeeks](https://forum.ghost.org/u/denvergeeks)\ **Post date:** [July 5, 2024, 10:40pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/3 "2024-07-05T22:40:10Z")
Maybe Mailgun is transitioning more toward Mailjet for flexible service offerings (since Sinch owns both companies)… > **[Mailjet vs Mailgun: How to Pick the Right Choice For You?](https://campaignrefinery.com/mailjet-vs-mailgun/)** > > In a Mailjet vs Mailgun battle, which email platform would fare better? We answer this question in a detailed teardown of features from both ESPs. ---
**Author:** ![Innogo](https://avatars.discourse-cdn.com/v4/letter/i/8edcca/32.png) [@Innogo](https://forum.ghost.org/u/Innogo)\ **Post date:** [July 6, 2024, 12:33pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/4 "2024-07-06T12:33:33Z")
There isn’t anything difficult about it. Just unsubscribe from your paid plan. ![Screenshot 2024-07-06 at 15.33.58](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/9/f/9f4b33c477c7f9cfc62b643e9de18e15f5cd8f23.png) ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 6, 2024, 2:28pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/5 "2024-07-06T14:28:20Z")
That was true six months ago. When I tried it this week, unsubscribing did not seem to result in the flex plan. Update: ok so I tried it again with a new account and had no trouble getting downgraded to flex. No idea what the problem was earlier this week! ---
**Author:** ![mjw](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mjw/32/30781_2.png) [@mjw](https://forum.ghost.org/u/mjw)\ **Post date:** [July 7, 2024, 2:51pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/6 "2024-07-07T14:51:30Z")
Thanks for checking this out and clarifying matters. ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 7, 2024, 3:46pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/7 "2024-07-07T15:46:41Z")
(Laughing) I tried really hard before posting to get downgraded, because people have reported problems before that weren’t there… and then mine wasn’t there either. Baffled. ---
**Author:** ![Innogo](https://avatars.discourse-cdn.com/v4/letter/i/8edcca/32.png) [@Innogo](https://forum.ghost.org/u/Innogo)\ **Post date:** [July 13, 2024, 2:45pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/8 "2024-07-13T14:45:17Z")
I had no problem with downgrading; I just did it for fun, sure. When you download, it states Flex, then the plan actually starts on the next billing cycle. I spoke to customer service, and they said there are no issues as of our conversation on Friday. Our account is 24 months old. ![Screenshot 2024-07-13 at 17.43.50](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/1/a/1ac053b558ee33552ad72d977ce91b30dbdb1b87.png) ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 13, 2024, 5:25pm UTC](https://forum.ghost.org/t/is-mailguns-flex-actually-gone-no/48608/9 "2024-07-13T17:25:28Z")
Yes, it seems to be working fine now! I’m not sure why I couldn’t get it to work when I first posted!!