Hey to everyone on this thread. Subscribing in Ghost members definitely works, and it seems like each one of you is having problems getting email configured. It’s impossible for the team to help troubleshoot “same here” type comments on a big thread, therefore I’m going to leave a general how to guide as the solution here, and close and lock this thread.
Configuring Email for Members
You need to configure two sets of email settings for Members:
1. Transactional Email
This is a stable feature, you should get this working first.
Transactional email is used for staff user invites and forgotten passwords in a standard Ghost blog. With members it’s also used for the subscribe, signup and signin emails.
Configuration docs are here. This is fairly flexible, you can use Mailgun, but you can also use other methods if you prefer.
2. Bulk Email Newsletters
You cannot send bulk email via standard SMTP, so bulk email delivery for newsletters requires its own configuration. Currently the only bulk mail service available is Mailgun, but we will likely add more in future.
Once configured, you can set it by writing post and sending a test email when publishing it as described here:
That’s it for getting both types of email working. Any problems here are configuration problems, either with Ghost, or with your mailgun account not being in the right state (mailgun restricts who you can send emails to in test mode).
Getting Help
If you’re having problems after following the steps in this thread and you want help troubleshooting your configuration, please start your own new “Help” thread, and make sure you share all the details including:
- your platform details - where and how you’re installing Ghost
- what theme you are using
- your member settings (is allow free signup on or off)
- which type of email is not working
- your configuration for the broken email type
- any errors you’re seeing
And we’ll be able to help troubleshoot on a case-by-case basis.