# Local Ghost 3.0 - subscribing/signin does not work with non mailgun config settings

**URL:** <https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693>\
**Category:** Memberships & subscriptions\
**Created:** [May 27, 2020, 8:11am UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693 "2020-05-27T08:11:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ravinayag](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@ravinayag](https://forum.ghost.org/u/ravinayag)\
**Post date:** [May 27, 2020, 8:11am UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/1 "2020-05-27T08:11:04Z")

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This is about more clarification on previous thread.

> [@Local Ghost 3.0 - subscribing does not work](https://forum.ghost.org/t/local-ghost-3-0-subscribing-does-not-work/9658/27):
>
> Hey to everyone on this thread. Subscribing in Ghost members definitely works, and it seems like each one of you is having problems getting email configured. It’s impossible for the team to help troubleshoot “same here” type comments on a big thread, therefore I’m going to leave a general how to guide as the solution here, and close and lock this thread. Configuring Email for Members You need to configure two sets of email settings for Members: 1. Transactional Email This is a stable featur…

@Hannah et’all

Thanks for detailed information about the mail config explanation.

My Question is to understand the BulkMail &Mailgun.  
Please do Correct me, When you say Bulkmail and Mailgun configuration. The settings fall under /ghost \>lab/Members(beta) \> email-settings. I easily understand which is expected a Mailgun account details in given fields.

I hope this is config is only effect when new Post is submitted by members and its expected to send email to all subscribers using Mailgun [/ghost \>lab/Members(beta) \> email-settings].

Please correct me if im wrong…

Im coming back to transaction email.  
This config is allowed with custom requirements with standard help documentation. and its used as per login/signup/subscribe/passwd resets…

So when New User hit a blog-site and hit again a subscribe/signup or Signin/Login, This mail config will get effect to communicate for subscribers/login with welcome note and Links , is that correct ?

If the Above understanding is correct, Then i get error when i click Subscribe/login, " Please enter a valid email address!" Ghost logs for ref.  
Note :1, If i have to fix this , then i have to use mailgun smtp account settings, then and there no issues i able to signin/subscribe with email receiving, So my question is why the dependency.? Is there feasible option to configure with non mailgun accounts…?  
2, With below smtp config, Test mail configuration works ( Lab \> Testing tools\> Test email configuration ) i receiving emails.

FYI : ghost ver. 3.16.1

my config.production.json:

“mail”: {  
“from”: “[postmaster@mydomain.com](mailto:postmaster@mydomain.com)”,  
“transport”: “SMTP”,  
“options”: {  
“service”: “mail”,  
“host”: “[smtp.mydomain.com](http://smtp.mydomain.com/)”,  
“port”: 465,  
“secureConnection”: true,  
“auth”: {  
“user”: “[postmaster@mydomain.com](mailto:postmaster@mydomain.com)”,  
“pass”: “xxxxxxxx”  
}  
}  
},

[2020-05-27 01:03:53] INFO “POST /members/api/send-magic-link/” 500 98ms  
[2020-05-27 01:04:08] INFO “PUT /ghost/api/v3/admin/settings/” 200 100ms  
[2020-05-27 01:04:20] WARN Ghost has shut down  
[2020-05-27 01:04:24] INFO Ghost is running in production…  
[2020-05-27 01:04:24] INFO Your site is now available on [https://blog.knowledgesociety.tech/](https://blog.knowledgesociety.tech/)  
[2020-05-27 01:04:24] INFO Ctrl+C to shut down  
[2020-05-27 01:04:24] INFO Ghost boot 2.44s  
[2020-05-27 01:04:24] INFO Bootstrap client was closed.  
[2020-05-27 01:04:26] WARN Cookie ghost-members-ssr not found  
[2020-05-27 01:04:26] INFO “GET /signup/” 200 92ms  
[2020-05-27 01:04:26] WARN Cookie ghost-members-ssr not found  
[2020-05-27 01:04:26] WARN Cookie ghost-members-ssr not found  
[2020-05-27 01:04:26] WARN Cookie ghost-members-ssr not found  
[2020-05-27 01:04:26] INFO “GET /assets/built/infinitescroll.js?v=1f3f558cfc” 200 16ms  
[2020-05-27 01:04:26] INFO “GET /public/members.min.js?v=1f3f558cfc” 200 20ms  
[2020-05-27 01:04:26] INFO “GET /assets/built/screen.css?v=1f3f558cfc” 200 25ms  
[2020-05-27 01:04:26] INFO “GET /assets/built/jquery.fitvids.js?v=1f3f558cfc” 200 24ms  
[2020-05-27 01:04:26] INFO “GET /favicon.ico” 200 10ms  
[2020-05-27 01:04:34] ERROR

NAME: EmailError  
MESSAGE: Failed to send email. Reason: Can’t send mail - all recipients were rejected.

level: normal

“Please see [Configuration - Ghost Developer Docs](https://ghost.org/docs/concepts/config/#mail) for instructions on configuring email.”  
EmailError: Failed to send email. Reason: Can’t send mail - all recipients were rejected.  
at EmailError.GhostError (/var/www/blog1/versions/3.16.1/node\_modules/@tryghost/errors/lib/errors.js:10:26)  
at new EmailError (/var/www/blog1/versions/3.16.1/node\_modules/@tryghost/errors/lib/errors.js:34:20)  
at createMailError (/var/www/blog1/versions/3.16.1/core/server/services/mail/GhostMailer.js:51:12)  
at MailComposer.transport.sendMail [as returnCallback] (/var/www/blog1/versions/3.16.1/core/server/services/mail/GhostMailer.js:93:28)  
at SMTPConnectionPool.\_onConnectionError (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/pool.js:334:17)  
at SMTPClient.emit (events.js:198:13)  
at SMTPClient.EventEmitter.emit (domain.js:448:20)  
at SMTPClient.\_onError (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/client.js:373:10)  
at SMTPClient.\_actionRCPT (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/client.js:1054:18)  
at SMTPClient.\_onData (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/client.js:354:29)  
at TLSSocket.emit (events.js:198:13)  
at TLSSocket.EventEmitter.emit (domain.js:448:20)  
at addChunk (\_stream\_readable.js:288:12)  
at readableAddChunk (\_stream\_readable.js:269:11)  
at TLSSocket.Readable.push (\_stream\_readable.js:224:10)  
at TLSWrap.onStreamRead [as onread] (internal/stream\_base\_commons.js:94:17)

RecipientError: Can’t send mail - all recipients were rejected  
at SMTPClient.\_actionRCPT (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/client.js:1054:27)  
at SMTPClient.\_onData (/var/www/blog1/versions/3.16.1/node\_modules/simplesmtp/lib/client.js:354:29)  
at TLSSocket.emit (events.js:198:13)  
at TLSSocket.EventEmitter.emit (domain.js:448:20)  
at addChunk (\_stream\_readable.js:288:12)  
at readableAddChunk (\_stream\_readable.js:269:11)  
at TLSSocket.Readable.push (\_stream\_readable.js:224:10)  
at TLSWrap.onStreamRead [as onread] (internal/stream\_base\_commons.js:94:17)

[2020-05-27 01:04:34] INFO “POST /members/api/send-magic-link/” 500 126ms

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<div class="post-metadata">

**Author:** ![ravinayag](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@ravinayag](https://forum.ghost.org/u/ravinayag)\
**Post date:** [May 30, 2020, 8:06am UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/2 "2020-05-30T08:06:17Z")

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Update:  
With above mail configuration, I able to invite with email address under /ghost admin panel under Staff menu. So the mail config is working inside admin panel operations. but not from external subscribe/login screens.

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**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\
**Post date:** [June 17, 2020, 4:29pm UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/3 "2020-06-17T16:29:58Z")

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Hey @ravinayag 👋  
Are you still encountering issues with this? Have you updated to the latest version of Ghost?

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**Author:** ![morgan](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/morgan/32/8440_2.png) [@morgan](https://forum.ghost.org/u/morgan)\
**Post date:** [June 24, 2020, 2:01pm UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/4 "2020-06-24T14:01:35Z")

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I am still having this same issue, only with Gmail addresses though. I posted my own ticket here per @Hannah 's instructions: [Help with email subs via mailgun](https://forum.ghost.org/t/help-with-email-subs-via-mailgun/15159)

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**Author:** ![ravinayag](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@ravinayag](https://forum.ghost.org/u/ravinayag)\
**Post date:** [July 5, 2020, 8:46am UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/5 "2020-07-05T08:46:52Z")

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@DavidDarnes.

Could you share on which release the issue have fix so i can do update.  
FYI : currently i’m at 3.16.1.

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**Author:** ![Hannah](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/hannah/32/22_2.png) [@Hannah](https://forum.ghost.org/u/Hannah)\
**Post date:** [July 6, 2020, 5:37pm UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/6 "2020-07-06T17:37:11Z")

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Whatever version you are on, you should _always_ update to the absolute latest version of Ghost.

Our upgrade policy is that we support upgrading _from_ any version of 1.x or later _to_ latest, not that you can upgrade from _any_ version to _any_ version. This would be impossible to maintain!

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**Author:** ![ravinayag](https://avatars.discourse-cdn.com/v4/letter/r/94ad74/32.png) [@ravinayag](https://forum.ghost.org/u/ravinayag)\
**Post date:** [September 1, 2020, 11:32am UTC](https://forum.ghost.org/t/local-ghost-3-0-subscribing-signin-does-not-work-with-non-mailgun-config-settings/14693/7 "2020-09-01T11:32:33Z")

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I upgraded to 3.31.2 (latest), Still the issues exists.
