Hi everyone,
I’m trying to sign into Ghost Pro on a new device, but after entering in my username and password I get this message:
“It looks like you’re signing in from a new device. A 6-digit sign-in verification code has been sent to your email to keep your account safe.”
The problem is, whenever I request a code, I don’t receive it to my email address. Any idea what the issue might be, or is this something I just have to wait out?
Thanks!
Definitely check your junk and spam folders. And clutter, and promotional, etc etc. And if you’ve got big institutional/company email, possibly their spam quarantine.
If you don’t find it, you can contact Ghost Pro support at support@ghost.org. This is a community support forum, so while I can tell you that these emails sometimes end up in the wrong folder, I don’t have any access to see where that specific email went. 
Thanks, Cathy. I’ve checked everything, even under the cat, and no email! I’ve sent an email to support, so fingers crossed I can get it sorted soon.