# Pico Signup Loop **URL:** \ **Category:** Themes\ **Created:** [February 3, 2020, 2:54pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731 "2020-02-03T14:54:26Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 3, 2020, 2:54pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/1 "2020-02-03T14:54:26Z")
Hello, Hopefully quick question on a loop I’m getting with signups using the Pico theme (stock). As you can see in the two screenshots below, the upon entering a valid email address the Pico theme should display a success message. In my config, which is stock aside from some CSS changes, I get 30 seconds of spinning wheel and then an error message — and this with a valid email. Any advice appreciated. Ghost 3.0, subscribers and memberships enabled. ![Screenshot 2020-02-03 at 15.48.30](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/e/e7c306cf7b15f56f0087bb0832b1e69ce50edb67.png) ! [Screenshot 2020-02-03 at 15.49.36|690x140](https://forum.ghost.org/uploads/short-url/wGITB56QB2iMvILLMF0viAbRQ5e.png) ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 3, 2020, 2:54pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/2 "2020-02-03T14:54:52Z")
The error message is as follows: ![Screenshot 2020-02-03 at 15.49.36](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/e/e519ee3a788af10a500c5085900c5b99f61c4a9c.png) ---
**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\ **Post date:** [February 4, 2020, 10:38am UTC](https://forum.ghost.org/t/pico-signup-loop/11731/3 "2020-02-04T10:38:45Z")
Hey @gmansf. Guessing this is on a self-hosted version of Ghost? I could be that your server is configured to ignore spam email addresses, have you tried a real email address like your own? ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 5, 2020, 10:32am UTC](https://forum.ghost.org/t/pico-signup-loop/11731/4 "2020-02-05T10:32:49Z")
Thanks for getting back to me David. It is self hosted and I tried it — and failed — with mine. Any idea how I would reconfigure my server to allow various email addresses? ---
**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\ **Post date:** [February 5, 2020, 3:05pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/5 "2020-02-05T15:05:53Z")
I see. Would I be right in saying that you followed these instructions in our Members documentation? > **[Setting up memberships & subscriptions](https://ghost.org/help/setup-members/)** > > Getting setup with Members in Ghost involves connecting a Stripe account to take payments, setting up the Portal experience, and configuring outbound email settings for your newsletters. Using this guide you can get up and running in under an... ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 5, 2020, 3:59pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/6 "2020-02-05T15:59:28Z")
Stupidly, I haven’t. I tried the Test Email in Labs and it didn’t go through. That’s probably it as Pico likely has to send an email in order to confirm signup. I’ll config with Mailgun. I am somewhat paranoid that this will affect the existing workaround I have that sends emails from my domain. Is this true? Can you have two separate thingies send from the same domain? ---
**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\ **Post date:** [February 5, 2020, 4:08pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/7 "2020-02-05T16:08:07Z")
It should be fine, Mailgun should account for things like that in their documentation if not 🙂 ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 6, 2020, 11:29am UTC](https://forum.ghost.org/t/pico-signup-loop/11731/8 "2020-02-06T11:29:28Z")
I just wanted to update this for anyone else to say that after configuring mail the loop fixed itself. It stalls at the payment screen — perhaps because I’ve yet to configure Stripe — but the initial problem is SOLVED. Blog runs as normal tho Ghost claims the config file is funky (see below). I hope that’s not a cause for concern in the future. ![image](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/8/81661b1dc7b8654630a0950a21b3491d460b4ea8.jpeg) ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 6, 2020, 11:36am UTC](https://forum.ghost.org/t/pico-signup-loop/11731/9 "2020-02-06T11:36:01Z")
Actually, David as you’re incredibly knowledgeable about all this stuff, is there a way to disable the ?action screen following signup that asks for a Monthly or Yearly subscription? I’ve yet to get any content up there worth someone paying for so would like to comment out this page if it’s possible and just retain the email address (which is logged before this screen). ---
**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\ **Post date:** [February 6, 2020, 1:04pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/10 "2020-02-06T13:04:50Z")
I think if you comment this line out it’ll prevent the redirect from happening, I’ve yet to test this though: > ---
**Author:** ![gmansf](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@gmansf](https://forum.ghost.org/u/gmansf)\ **Post date:** [February 6, 2020, 2:43pm UTC](https://forum.ghost.org/t/pico-signup-loop/11731/11 "2020-02-06T14:43:32Z")
Thank you so much David! For anyone with similar issues, this has SOLVED the problem.