# Sign up emails going to junk (self-hosted)

**URL:** <https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734>\
**Category:** Developer help\
**Created:** [August 23, 2024, 12:53pm UTC](https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734 "2024-08-23T12:53:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rocguiducci](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/rocguiducci/32/31753_2.png) [@rocguiducci](https://forum.ghost.org/u/rocguiducci)\
**Post date:** [August 23, 2024, 12:53pm UTC](https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734/1 "2024-08-23T12:53:57Z")

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Not sure if this would be the best place to post it, but I am self-hosted.

I finally got the mailgun SMTP to work and activation emails are going out, but they’re all going to junk!

I’ve set up all the mailgun records and they’re running correctly: SPF, DKIM, MX, CNAME.

I’ve also set up basic DMARC in Cloudflare where I’m managing DNS:  
v=DMARC1; p=none; rua=mailto:

SMTP settings in `config.production.json` are simple, but it works.

![2024-08-23 at 22.19.32](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/1/2/12ede7fa70e6f675e6c75b1adb3f077cc6834c13.png)

I am not currently using the newsletter functionality, so haven’t set up the mailgun API.

I wish this sign up confirmation feature wasn’t enforced in all honesty, but it is what it is.

Any ideas on what I can do to improve the deliverability for sign up emails?

Thank you!

- **What’s your URL**? [https://rocguiducci.com](https://rocguiducci.com)
- **What version of Ghost are you using?** 5.89.6

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<div class="post-metadata">

**Author:** ![mjw](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mjw/32/30781_2.png) [@mjw](https://forum.ghost.org/u/mjw)\
**Post date:** [August 24, 2024, 9:13am UTC](https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734/2 "2024-08-24T09:13:36Z")

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Use a mail delivery test service such as MX Toolbox to help diagnose. Likewise, try using more than one email for signup in case the issue only affects one account.

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**Author:** ![rocguiducci](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/rocguiducci/32/31753_2.png) [@rocguiducci](https://forum.ghost.org/u/rocguiducci)\
**Post date:** [August 25, 2024, 1:02pm UTC](https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734/3 "2024-08-25T13:02:29Z")

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Thanks, I have tried a few different emails already. Appears to be no issues with the way anything is set up with the records. Not sure what else can be done… might be to do with trust on the domain, since it’s new?

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**Author:** ![mjw](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mjw/32/30781_2.png) [@mjw](https://forum.ghost.org/u/mjw)\
**Post date:** [August 26, 2024, 7:55am UTC](https://forum.ghost.org/t/sign-up-emails-going-to-junk-self-hosted/49734/4 "2024-08-26T07:55:48Z")

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Have you tried at mail test service? This would highlight any issues. You’re not sending bulk mail, and using a trusted SMTP server, so most likely, something else.