# \[Solved suddenly\] Mail fails to send after a new installation: error: \`1408F10B:SSL routines:ssl3\_get\_record:wrong\`

**URL:** <https://forum.ghost.org/t/solved-suddenly-mail-fails-to-send-after-a-new-installation-error-1408f10b-ssl-routineswrong/27931>\
**Category:** Developer help\
**Created:** [January 15, 2022, 8:07pm UTC](https://forum.ghost.org/t/solved-suddenly-mail-fails-to-send-after-a-new-installation-error-1408f10b-ssl-routineswrong/27931 "2022-01-15T20:07:03Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Cico](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cico/32/19180_2.png) [@Cico](https://forum.ghost.org/u/Cico)\
**Post date:** [January 15, 2022, 8:07pm UTC](https://forum.ghost.org/t/solved-suddenly-mail-fails-to-send-after-a-new-installation-error-1408f10b-ssl-routineswrong/27931/1 "2022-01-15T20:07:03Z")

</div>

After a fresh installation of Ghost in Azure server( Ubuntu 20.4.3, Ghost: \* **Version:** 4.32.3) , the mail function does not work.  
Here is the config, also tried `"secure": false`, still it does not work;  
before using this config, the default method “direct” also does not work.

```auto
"mail": {
    "from": "'DDD' <hi@ddd.kkk>",
    "transport": "SMTP",
    "options": {
      "service": "Mailersend",
      "host": "smtp.mailersend.net",
      "port": 587,
      "secure": true,
      "auth": {
        "user": "dddddd@lolololo.de",
        "pass": "dddddddd"
      }
    }
  },

```

Log

```auto
[2022-01-16 11:32:17] ERROR "POST /ghost/api/canary/admin/settings/members/email/" 400 536ms

NAME: BadRequestError
CODE: ESOCKET
MESSAGE: Failed Sending Email

level: normal

"Please see https://ghost.org/docs/config/#mail for instructions on configuring email."
Error: 140249578227584:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:

```

This config is also tried, but the error is still reproduced.

```auto
  "tls": {
    "rejectUnauthorized": false
  },

```

When the mail is in “direct” mode, log does not show any error; but the email was not sent out.

```auto
[2022-01-16 10:28:15] INFO "POST /ghost/api/canary/admin/settings/members/email/" 200 60057ms

```

 ![image](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/9/a/9a301950c3edd023922656d99f1116a3fd24c8e3.jpeg)

===== Another experiment =====  
Switch from Mailersend to Gmail, error is still reproduced.  
Port 465, secure = true

```auto
[2022-01-16 10:45:13] ERROR "POST /ghost/api/canary/admin/settings/members/email/" 400 862ms

NAME: BadRequestError
CODE: EAUTH
MESSAGE: Failed Sending Email

level: normal

"Please see https://ghost.org/docs/config/#mail for instructions on configuring email."
Error: Invalid login: 534-5.7.9 Application-specific password required. Learn more at

```

Port 465 secure = false

```auto
[2022-01-16 10:46:42] ERROR "POST /ghost/api/canary/admin/settings/members/email/" 400 11571ms

NAME: BadRequestError
MESSAGE: Failed Sending Email

level: normal

"Please see https://ghost.org/docs/config/#mail for instructions on configuring email."
Error: Unexpected socket close

```

Port 587 secure = false

```auto
[2022-01-16 10:51:22] ERROR "POST /ghost/api/canary/admin/settings/members/email/" 400 1536ms

NAME: BadRequestError
CODE: EAUTH
MESSAGE: Failed Sending Email

level: normal

"Please see https://ghost.org/docs/config/#mail for instructions on configuring email."
Error: Invalid login: 534-5.7.9 Application-specific password required. Learn more at

```

Port 587, secure = true

```auto
[2022-01-16 10:52:50] ERROR "POST /ghost/api/canary/admin/settings/members/email/" 400 330ms

NAME: BadRequestError
CODE: ESOCKET
MESSAGE: Failed Sending Email

level: normal

"Please see https://ghost.org/docs/config/#mail for instructions on configuring email."
Error: 140072630990720:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:

```

---

<div class="post-metadata">

**Author:** ![Cico](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cico/32/19180_2.png) [@Cico](https://forum.ghost.org/u/Cico)\
**Post date:** [January 16, 2022, 12:48pm UTC](https://forum.ghost.org/t/solved-suddenly-mail-fails-to-send-after-a-new-installation-error-1408f10b-ssl-routineswrong/27931/2 "2022-01-16T12:48:58Z")

</div>

The problem has been solved.  
Set `secure` to `false` and it suddenly works.