# SSL Certificate Isue

**URL:** <https://forum.ghost.org/t/ssl-certificate-isue/41882>\
**Category:** Developer help\
**Created:** [October 14, 2023, 5:06am UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882 "2023-10-14T05:06:01Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Inoel\_Miranda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoel_miranda/32/26728_2.png) [@Inoel\_Miranda](https://forum.ghost.org/u/Inoel_Miranda)\
**Post date:** [October 14, 2023, 5:06am UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882/1 "2023-10-14T05:06:01Z")

</div>

When i use the url to our website without the “www” I get a “site not trusted” page.  
[https://mightyheights.org/](https://mightyheights.org/).

Does anyone know what is happening and how I can solve it? Thanks!

---

<div class="post-metadata">

**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\
**Post date:** [October 14, 2023, 10:35am UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882/2 "2023-10-14T10:35:12Z")

</div>

Screen shot please?

Can you say more about how and where you set up Ghost?

---

<div class="post-metadata">

**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\
**Post date:** [October 14, 2023, 12:17pm UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882/3 "2023-10-14T12:17:07Z")

</div>

Based on the error, I’m guessing you’re hosted on Ghost Pro but haven’t activated the domain yet. You need to go into the admin page (/ghost), find the Ghost Pro tab, then custom domain. Put in your domain, and then click the ‘activate domain’ button. It should go green and show the domain as activated (can take several minutes). If it fails the first time, try again! 🙂

---

<div class="post-metadata">

**Author:** ![Inoel\_Miranda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/inoel_miranda/32/26728_2.png) [@Inoel\_Miranda](https://forum.ghost.org/u/Inoel_Miranda)\
**Post date:** [October 14, 2023, 12:33pm UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882/4 "2023-10-14T12:33:47Z")

</div>

Thank you, I am set up through Ghost Pro. My domain is activated. What doesn’t work is when I type it in without the “www”. [https://mightyheights.org](https://mightyheights.org)

Here is a screenshot.

 ![Screenshot 2023-10-14 at 6.31.09 AM](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/3/4/341b94d57683a5d43b95016c3b3db831643279d5.png)

---

<div class="post-metadata">

**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\
**Post date:** [October 14, 2023, 2:00pm UTC](https://forum.ghost.org/t/ssl-certificate-isue/41882/5 "2023-10-14T14:00:16Z")

</div>

You have two incorrect A records - please recheck and remove the first two A records:

 ![IMG_3118](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/3/f/3f3e855590d19446756850f846011585b193214b.jpeg)