# Subscribe cannot sign in

**URL:** <https://forum.ghost.org/t/subscribe-cannot-sign-in/28586>\
**Category:** Developer help\
**Created:** [February 17, 2022, 9:17am UTC](https://forum.ghost.org/t/subscribe-cannot-sign-in/28586 "2022-02-17T09:17:34Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![jeremielondon](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/jeremielondon/32/31714_2.png) [@jeremielondon](https://forum.ghost.org/u/jeremielondon)\
**Post date:** [February 17, 2022, 9:17am UTC](https://forum.ghost.org/t/subscribe-cannot-sign-in/28586/1 "2022-02-17T09:17:34Z")

</div>

**Issue Summary**  
people cannot subscribe anymore → [Francais à Londres - Webmagazine d'actualités pour les francophones du Royaume-uni](https://francaisalondres.com/signup/)  
It should normaly send the confirmation e-mail but it doesn’t

the mailgun is well setup it does send the newsletters :  
“mail”: {  
“transport”: “SMTP”,  
“options”: {  
“service”: “Mailgun”,  
“host”: “[smtp.eu.mailgun.org](http://smtp.eu.mailgun.org)”,  
“port”: 587,  
“secure”: true,  
“auth”: {  
“user”: “xxx”,  
“pass”: “xxx”  
}  
}  
},

## Setup information

Ghost-CLI version: 1.18.1  
Ghost version: 4.36.1

**Node.js Version**  
Checking system Node.js version - found v14.18.2

**How did you install Ghost?**  
digitalocean