# Subscription Magic link not sent to Mailgun **URL:** \ **Category:** Memberships & subscriptions\ **Created:** [May 6, 2020, 7:32pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132 "2020-05-06T19:32:20Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![mindtrades](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mindtrades/32/7622_2.png) [@mindtrades](https://forum.ghost.org/u/mindtrades)\ **Post date:** [May 6, 2020, 7:32pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/1 "2020-05-06T19:32:20Z")
I have the Following version installed : The version of ghost is: Ghost Version: **3.12.1** Theme is : Nurui : Version **2.2.1** Testing Browsers : Chrome and Safari Website address is : [https://techfastly.com](https://techfastly.com/) Everything else works with Mailgun integration except the subscribe feature. Below is the log file for your reference . The magic link post is created as below( in bold in logs ) , but it does not go to Mailgun . What can be the reason ? ## Or is there a turnaround to get this working. Any support in terms of resolving this will be appreciated ## The Ghost log is as below 2020-05-01 12:53:45] INFO “GET /” 200 768ms [2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:45] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:45] INFO “GET /assets/js/ityped.js?v=4ec9e34e65” 200 24ms [2020-05-01 12:53:45] INFO “GET /assets/js/global.js?v=4ec9e34e65” 200 30ms [2020-05-01 12:53:45] INFO “GET /public/members.min.js/?v=4ec9e34e65” 200 37ms [2020-05-01 12:53:45] INFO “GET /assets/js/index.js?v=4ec9e34e65” 200 40ms [2020-05-01 12:53:45] INFO “GET /assets/css/screen.css?v=4ec9e34e65” 200 45ms [2020-05-01 12:53:52] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:52] INFO “GET /membership/” 200 139ms [2020-05-01 12:53:52] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:52] INFO “GET /assets/js/post.js?v=4ec9e34e65” 200 6ms [2020-05-01 12:53:53] WARN Cookie ghost-members-ssr not found [2020-05-01 12:53:53] INFO “GET /signup/” 200 30ms **[2020-05-01 12:54:02] INFO “POST /ghost/api/canary/members/send-magic-link/” 201 22ms** **ghost-mgr@techfastly:/var/www/ghost$** ---
**Author:** ![Stromfeldt](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/stromfeldt/32/13572_2.png) [@Stromfeldt](https://forum.ghost.org/u/Stromfeldt)\ **Post date:** [May 6, 2020, 7:51pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/2 "2020-05-06T19:51:43Z")
I’m also on 3.12.1 and am having the same singular issue — the verification emails for new subscribers don’t get sent out (although the login email does get sent out when I’ve set myself up as a test user). This particular publication is set up on a sub-directory, although now I’m not so sure that that’s related to the issue. Give me a couple of hours and I’ll update to 3.15.0 as well as try things out with Lyra. ---
**Author:** ![mindtrades](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mindtrades/32/7622_2.png) [@mindtrades](https://forum.ghost.org/u/mindtrades)\ **Post date:** [May 6, 2020, 8:22pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/3 "2020-05-06T20:22:47Z")
Fantastic , will wait for your response on this. really appreciated . ---
**Author:** ![Stromfeldt](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/stromfeldt/32/13572_2.png) [@Stromfeldt](https://forum.ghost.org/u/Stromfeldt)\ **Post date:** [May 6, 2020, 9:50pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/4 "2020-05-06T21:50:48Z")
I’ve just updated to 3.15.0 and that didn’t fix things. I also tried the publication with Lyra: although the login link email would send out, a verification email for a new subscriber wouldn’t (meaning it’s not something I’ve done via customisations to the theme I’m using). Doesn’t make sense. Although I currently have no solution I’ll let you know when I make some progress. In the meantime, perhaps somebody else will chime in with an idea or something. ---
**Author:** ![mindtrades](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mindtrades/32/7622_2.png) [@mindtrades](https://forum.ghost.org/u/mindtrades)\ **Post date:** [May 8, 2020, 5:39pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/5 "2020-05-08T17:39:04Z")
can we get someone answering this from ghost team ? ---
**Author:** ![DavidDarnes](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/daviddarnes/32/3533_2.png) [@DavidDarnes](https://forum.ghost.org/u/DavidDarnes)\ **Post date:** [May 11, 2020, 8:21am UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/6 "2020-05-11T08:21:58Z")
I just tried your signup form on your site and I received the confirmation email just fine 🤔. Unless I’m missing something? ---
**Author:** ![Stromfeldt](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/stromfeldt/32/13572_2.png) [@Stromfeldt](https://forum.ghost.org/u/Stromfeldt)\ **Post date:** [May 11, 2020, 8:35am UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/7 "2020-05-11T08:35:16Z")
Really? I’ve updated my instance to 3.15.3, and it still doesn’t work (while sign-in magic link emails do in fact work). Sending you a DM momentarily on the chance that you’re interested in trying out your email address on this particular (in-development) site I’m finishing off. ---
**Author:** ![Stromfeldt](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/stromfeldt/32/13572_2.png) [@Stromfeldt](https://forum.ghost.org/u/Stromfeldt)\ **Post date:** [May 11, 2020, 9:26am UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/8 "2020-05-11T09:26:50Z")
I just tried your site (for the first time) and I too successfully received the verification email. Did you do something to fix things? ---
**Author:** ![Stromfeldt](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/stromfeldt/32/13572_2.png) [@Stromfeldt](https://forum.ghost.org/u/Stromfeldt)\ **Post date:** [May 22, 2020, 9:56am UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/9 "2020-05-22T09:56:43Z")
If anybody ever comes across this problem I managed to, _ahem_, “fix” the issue. Thanks to [a comment by Fabien](https://forum.ghost.org/t/member-sign-up-issue/13390/2), I inadvertently realized that I didn’t have the “Allow free member signup” toggle activated 🙄 ---
**Author:** ![mindtrades](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/mindtrades/32/7622_2.png) [@mindtrades](https://forum.ghost.org/u/mindtrades)\ **Post date:** [May 30, 2020, 8:48pm UTC](https://forum.ghost.org/t/subscription-magic-link-not-sent-to-mailgun/14132/10 "2020-05-30T20:48:18Z")
thanks everyone , @stromdeldt , that worked .