# Trouble Signing In **URL:** \ **Category:** Bugs\ **Created:** [July 26, 2023, 12:45pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086 "2023-07-26T12:45:55Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 26, 2023, 12:45pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/1 "2023-07-26T12:45:55Z")
Hey there, I am having issues logging into my account. For some reason I got logged out and my email isn’t recognised anymore. This is for Ghost self hosting, my entire team still has access I’m the only one who doesn’t. Let me know if you’ve had this issue before and what I should do to fix it. Thanks, Senda ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 26, 2023, 5:51pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/2 "2023-07-26T17:51:14Z")
Does the password reset option from the login screen not work? If one of the other staff users looks in settings \> staff, is your account there? ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 26, 2023, 6:32pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/3 "2023-07-26T18:32:28Z")
Hey Cathy! Yes my account is there and the password option works… should I try to reset? Thanks ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 26, 2023, 9:11pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/4 "2023-07-26T21:11:46Z")
Yep, that’d be the first logical thing to try. :) ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 27, 2023, 8:19am UTC](https://forum.ghost.org/t/trouble-signing-in/40086/5 "2023-07-27T08:19:40Z")
Hey Cathy, it doesn’t seem to recognise my account and says ‘user not found’ when I try the forgot password button. Anything else I should try? ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 27, 2023, 11:39am UTC](https://forum.ghost.org/t/trouble-signing-in/40086/6 "2023-07-27T11:39:41Z")
Here’s what I see knowing that I only have 1 email address I’ve used as part of this account ![image](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/3X/2/0/200034d545db2448a020513d7dba74dfb2cd212d.png) ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 27, 2023, 12:14pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/7 "2023-07-27T12:14:03Z")
There are two kinds of accounts in ghost - staff and member. Staff sign in at /ghost/ , while members sign in using the portal (/#/portal or a link from the theme). I wonder if you’re confusing which kind of account you have? ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 27, 2023, 12:31pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/8 "2023-07-27T12:31:22Z")
I’ve been using the same link to sign in - what’s strange is that my team invited me again using the same email and it worked, but I ended up having 2 accounts with the same email… What do you recommend we do? ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 27, 2023, 12:49pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/9 "2023-07-27T12:49:41Z")
pretty sure I’m using the right link to sign in as it’s the same I’ve been using since I joined Ghost as a staff ---
**Author:** ![Cathy\_Sarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/cathy_sarisky/32/25750_2.png) [@Cathy\_Sarisky](https://forum.ghost.org/u/Cathy_Sarisky)\ **Post date:** [July 27, 2023, 12:55pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/10 "2023-07-27T12:55:26Z")
How odd! I wonder if there’s a stray space or something on the email address. ---
**Author:** ![Senda](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/senda/32/25618_2.png) [@Senda](https://forum.ghost.org/u/Senda)\ **Post date:** [July 27, 2023, 1:08pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/11 "2023-07-27T13:08:06Z")
Turns out my email was misspelled in Ghost… my team had a look and they fixed it! I have access again. Thank you Cathy for your help! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/ghost2/original/2X/b/ba9ce5100b8bb264586f4f572545596b2ce3f081.png) [@system](https://forum.ghost.org/u/system)\ **Post date:** [October 25, 2023, 1:08pm UTC](https://forum.ghost.org/t/trouble-signing-in/40086/12 "2023-10-25T13:08:33Z")
Closed on October 25, 2023, 1:08pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.