# Users not able to sign up constantly receiving magic link error

**URL:** <https://forum.ghost.org/t/users-not-able-to-sign-up-constantly-receiving-magic-link-error/24660>\
**Category:** Developer help\
**Created:** [August 3, 2021, 7:33pm UTC](https://forum.ghost.org/t/users-not-able-to-sign-up-constantly-receiving-magic-link-error/24660 "2021-08-03T19:33:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DevPledge](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/devpledge/32/14501_2.png) [@DevPledge](https://forum.ghost.org/u/DevPledge)\
**Post date:** [August 3, 2021, 7:33pm UTC](https://forum.ghost.org/t/users-not-able-to-sign-up-constantly-receiving-magic-link-error/24660/1 "2021-08-03T19:33:50Z")

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If you’re looking for help, please provide information about your environment. If you delete this template and don’t provide any information, your topic will be closed.

If you aren’t running the latest version of Ghost, the first thing we will ask you to do is update to the latest version of Ghost.

- 
  - [https://progressivesoftware.today/ghost/](https://progressivesoftware.today/ghost/)_What’s your URL_\*? This is the easiest way for others to help you

- 
  - 

```
4.10.2 *What version of Ghost are you using?** If it's not the latest, please update Ghost first before opening your topic

```

And

- How was Ghost installed and configured? Installed through CLI running on AWS Instance

- What Node version, database, OS & browser are you using? Node.js version - found v14.17.2, MacOS Big Sur

- What errors or information do you see in the console? POST [https://progressivesoftware.today/members/api/send-magic-link/](https://progressivesoftware.today/members/api/send-magic-link/) 500, Send magic link error

- What steps could someone else take to reproduce the issue you’re having?

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<div class="post-metadata">

**Author:** ![alexgoldman68](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@alexgoldman68](https://forum.ghost.org/u/alexgoldman68)\
**Post date:** [April 2, 2022, 9:50pm UTC](https://forum.ghost.org/t/users-not-able-to-sign-up-constantly-receiving-magic-link-error/24660/2 "2022-04-02T21:50:17Z")

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I’m having this issue too. Has anyone ever fixed it?

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**Author:** ![baud](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.ghost.org/baud/32/18648_2.png) [@baud](https://forum.ghost.org/u/baud)\
**Post date:** [June 22, 2023, 10:06am UTC](https://forum.ghost.org/t/users-not-able-to-sign-up-constantly-receiving-magic-link-error/24660/3 "2023-06-22T10:06:02Z")

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I’m trying to solve the same problem - I’ve been pointed to my config.production.json

hope it helps.