Hello, I’m trying to make it possible that members can sign up for my page and receive the newsletter. Sadly whenever I try to sign-up it shows me the error “Failed to send magic link email”. Now I’m at a loss on how to fix this issue and where to even look. Sending test mails through Mailgun works. I use the Ghost CMS droplet from Digital Ocean. My Ghost version is 5.2.2. This is how the error looks like: [image] If I could get any help on this I would appreciate it A LOT. Even just a hint to where to problem comes from would be amazing!

If you are hosting your website in a docker container, you can set environment variables to setup email, s3 storage, database and more. [Screenshot 2022-08-26 at 2.59.15 PM]

I am getting this error as well. To solve this, I added my Namecheap - Private email smtp info and started to get another error. I simply want to activate comment feature, not into bulk emailing at the moment. Anyone has an idea why this happens? I replaced my domain with myDomain in following snippets. SMTP setting: "mail": { "transport": "SMTP", "options": { "service": "Privateemail", "host": "mail.privateemail.com", "port": 465, "secure": true, "auth": { "user": "info@myDomain.com", "pass": "password" } } }, Error log: NAME: EmailError CODE: EENVELOPE MESSAGE: Failed to send email. Reason: Can't send mail - all recipients were rejected: 553 5.7.1 : Sender address rejected: not owned by user info@myDomain.com. level: normal "Please see https://ghost.org/docs/config/#mail for instructions on configuring email." Error: Can't send mail - all recipients were rejected: 553 5.7.1 : Sender address rejected: not owned by user info@myDomain.com at createMailError (/var/www/ghost/versions/5.11.0/core/server/services/mail/GhostMailer.js:67:12) at SMTPConnection._formatError (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:787:19) at SMTPConnection._actionRCPT (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:1629:28) at SMTPConnection. (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:1582:30) at SMTPConnection._processResponse (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:950:20) at SMTPConnection._onData (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:752:14) at TLSSocket.SMTPConnection._onSocketData (/var/www/ghost/versions/5.11.0/node_modules/nodemailer/lib/smtp-connection/index.js:191:44) at TLSSocket.emit (events.js:400:28) at addChunk (internal/streams/readable.js:293:12) at readableAddChunk (internal/streams/readable.js:267:9) at TLSSocket.Readable.push (internal/streams/readable.js:206:10) at TLSWrap.onStreamRead (internal/stream_base_commons.js:188:23)

For those who has same issue with me: I added alias in Namecheap private email for noreply keyword. It worked.

This worked for me. Ironically, I think the order matters here, since I had all the same information as you @mjw but in a different order within the JSON. Once I copied your template into my configuration and edited with the info specific to my Mailgun account, it worked like a charm. Thank you so much!

Sorry to bring up a quasi dead post, but how would you have this added in your docker/docker-compose? I have a bunch of mail_options in my compose file, but it looks like those were ignored when I look at my config.prod.

See this post: [image] Ghost Email Setup with Nginx Reverse Proxy Installation Use these environment variables in your docker-compose. environment: mail__transport: SMTP mail__options__host: mail__options__port: mail__options__auth__user: mail__options__auth__pass: mail__from: email@domain.com. I got it working like this. Perhaps bit late of an answer, but might still help you or someone else out.

See I have that, but the config.production file just has “Direct” and it gives me a magic link error when someone attempts to subscribe. Please remember to NOT Reply All when replying to this email.

IIRC, and I don’t use Docker for Ghost, config.production.json isn’t used by Docker; you have to pass the relevant environment variables for your setup. [image] odin: Please remember to NOT Reply All when replying to this email. This is a thread on a public forum, not an email conversation.

Hello, I got exactly the same error but in my case, it’s because I’m using a free account. In /var/www/my-super-blog-on-top, I ran this command: journalctl -fu '*ghost*' Then, I tried to generate a magic link once again and got these logs: Jan 04 08:45:08 vps-290d48db node[133743]: [2024-01-04 08:45:08] ERROR Failed to send email. Reason: Data command failed: 421 Domain mail.my-super-blog-on-top.com is not allowed to send: Free accounts are for test purposes only. Please upgrade or add the address to authorized recipients in Account Settings.. Jan 04 08:45:08 vps-290d48db node[133743]: Jan 04 08:45:08 vps-290d48db node[133743]: Failed to send email. Reason: Data command failed: 421 Domain mail.my-super-blog-on-top.com is not allowed to send: Free accounts are for test purposes only. Please upgrade or add the address to authorized recipients in Account Settings.. Jan 04 08:45:08 vps-290d48db node[133743]: "Please see https://ghost.org/docs/config/#mail for instructions on configuring email." Jan 04 08:45:08 vps-290d48db node[133743]: Error ID: Jan 04 08:45:08 vps-290d48db node[133743]: 9046afb0-aadd-11ee-96b4-45ad56f06527 Jan 04 08:45:08 vps-290d48db node[133743]: Error Code: Jan 04 08:45:08 vps-290d48db node[133743]: EENVELOPE Jan 04 08:45:08 vps-290d48db node[133743]: ---------------------------------------- Jan 04 08:45:08 vps-290d48db node[133743]: Error: Data command failed: 421 Domain mail.my-super-blog-on-top.com is not allowed to send: Free accounts are for test purposes only. Please upgrade or add the address to authorized recipients in Account Settings. . . . Jan 04 08:45:08 vps-290d48db node[133743]: [2024-01-04 08:45:08] INFO "POST /members/api/send-magic-link/" 400 404ms This is pretty explicit. However, it’s sad because I just started my blog and can’t afford the Foundation offer, but that’s another subject. I hope it helps! (ps: it’s been 11 months since the last reply was written. I was facing the same error, but not for the same reason that I couldn’t solve for hours. I wanted to share it, sorry if it was not appropriate.) Edit: I don’t know why but the “reset password” email is still being sent + I found a solution thanks to @jannis !

Have a look here: How to Downgrade to the Flex Plan in Mailgun in 2023

Failed to send magic link email Error when trying to sign up

Developer help Self-hosting

mjw February 16, 2023, 8:42am 23

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Failed to send magic link email Error when trying to sign up

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