Ghost 3.0 - Enter Valid Email Address

Memberships & subscriptions
1

URL: https://lgbtchatmc.com/

Version: 3.0
Broweser: Chrome

When trying to subsribe to my blog I get “Please enter a valid email address!”

2

Sorry but I think your message slipped through our net, did you resolve this issue?

3

Hi, I’m also facing same problem, Updated with current version 3.16.1, But error didnt go.
Dig deep with the configuration details, I found something need to with URL 's. below my finding for ref.

In Config.Production.json file, I put “http://localhost/” and followed similar steps to subscribe by mails. It Perfectly working and i able to receive mails along with SMTP mail settings given in documentation. But …

If i Change URL to domain.tld or subdomain.domain.tld. I’m not getting emails and get error "Please enter a valid email address! "

4

Would you be able to share your configuration file? It might help us to get a bit more context for your issue :blush:

5

The working config file with localhost.

{
  "url": "http://localhost/",
  "server": {
    "port": 2368,
    "host": "127.0.0.1"
  },
  "database": {
    "client": "mysql",
    "connection": {
      "host": "localhost",
      "user": "ghost",
      "password": "XXXXXX",
      "database": "ghostdb",
      "socketPath": "/var/run/mysqld/mysqld.sock"
    }
  },
  "mail": {
    "from": "postmaster@ksblockchain.com",
    "transport": "SMTP",
    "options": {
      "service": "mail",
      "host": "smtp.ksblockchain.com",
      "port": 587,
      "auth": {
        "user": "postmaster@ksblockchain.com",
        "pass": "xxxxxxxx"
      }
    }
  },
  "logging": {
    "transports": [
      "file",
      "stdout"
    ]
  },
  "process": "systemd",
  "paths": {
    "contentPath": "/var/www/blog2/content"
  }
}
6

We recommend using Mailgun for setting up mail configuration. More details can be found in our documentation:

7

Hi David,
Yes, i gone through this and ended with many suspected query. you can refer this link for details. Hope if that get addressed many of email related query’s will resolve and reduce to popup in forum again and again.

Note : Im happy to contribute the Global Ghost community to all infra related issues.