Hi everyone,
I have a Blogmaker JSON export file that contains 131 posts. I converted it to the Ghost format and tried uploading it to my Ghost site. However, when I attempt the import, I receive an email from Ghost saying:
“Import unsuccessful. Please contact support or report on the Ghost Community Forum.”
Has anyone else experienced this issue or knows how to resolve it? Any guidance would be really appreciated.
First guess: there’s something wrong with the format. If you have server access, check your logs to see if there’s a more informative error message.
Could you please guide me where I can find the server access in Ghost?
Are you self hosting or paying someone to host your ghost site?
The client hired me to upload their JSON file. The first JSON (with 20 posts) uploaded successfully, but when I tried uploading the new JSON with 130 posts, I received the import error email. I’m not sure who is hosted the Ghost site, as the client didn’t provide that information earlier.
so can you please let me if you have any idea where i can see the logs
Well, if you have shell access, you can type ghost logs to see the latest. But if you don’t know where the server is, that probably doesn’t help you much.
Alternative suggestion: split the json (there’s a json-split tool in the @tryghost/gctools repo) and isolate which post is a problem.