Cancelling Membership

  • if such a significant limitation is known it should be disclosed: transparency is [supposed to be] a @ghost value
  • critical payments and billing matters aren’t after-thoughts
  • it shouldn’t be left for members/subscribers to learn the hard way (discovering they don’t have control or the ability to unsubscribe from a subscription service that was “oh so easy to join”. no doubt if readers knew this upfront many would not become paid members; and understandably. what a terrible user experience)
  • nor it shouldn’t be left for ghost admins to learn the hard way (discovering ghost’s membership feature is completely void of a most critical element)
  • ghost should own missing features as much as included ones. otherwise the experience feels exactly like is starting to. which is not very ghost-like…