Email errors when subscribing to blog

Developer help
1

I have been unable get subscription working, I am however able to send invites through the “Invite People” button in the Manage section during admin mode. I have confirmed my SMTP settings work by using other email clients. Does anyone know what else I can look into?

Thanks!

  • Ghost version: 3.41.4 Installed via the bitnami helm chart

    “mail”: {
    “from”: “myuser @domain.com”,
    “transport”: “SMTP”,
    “options”: {
    “host”: “mail.privateemail. com”,
    “port”: “465”,
    “secureConnection”: true,
    “auth”: {
    “user”: “myuser @domain.com”,
    “pass”: “mypassword”
    }
    }
    }

    Error:
    NAME: EmailError
    MESSAGE: Failed to send email. Reason: Can’t send mail - all recipients were rejected.

    level: normal

    “Please see Configuration - Adapt your publication to suit your needs for instructions on configuring email.”
    EmailError: Failed to send email. Reason: Can’t send mail - all recipients were rejected.
    at EmailError.GhostError (/opt/bitnami/ghost/versions/3.41.4/node_modules/@tryghost/errors/lib/errors.js:10:26)
    at new EmailError (/opt/bitnami/ghost/versions/3.41.4/node_modules/@tryghost/errors/lib/errors.js:34:20)
    at createMailError (/opt/bitnami/ghost/versions/3.41.4/core/server/services/mail/GhostMailer.js:52:12)
    at MailComposer.returnCallback (/opt/bitnami/ghost/versions/3.41.4/core/server/services/mail/GhostMailer.js:95:28)
    at SMTPConnectionPool._onConnectionError (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/pool.js:334:17)
    at SMTPClient.emit (events.js:315:20)
    at SMTPClient.EventEmitter.emit (domain.js:467:12)
    at SMTPClient._onError (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/client.js:373:10)
    at SMTPClient._actionRCPT (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/client.js:1054:18)
    at SMTPClient._onData (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/client.js:354:29)
    at TLSSocket.emit (events.js:315:20)
    at TLSSocket.EventEmitter.emit (domain.js:467:12)
    at addChunk (internal/streams/readable.js:309:12)
    at readableAddChunk (internal/streams/readable.js:284:9)
    at TLSSocket.Readable.push (internal/streams/readable.js:223:10)
    at TLSWrap.onStreamRead (internal/stream_base_commons.js:188:23)

    RecipientError: Can’t send mail - all recipients were rejected
    at SMTPClient._actionRCPT (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/client.js:1054:27)
    at SMTPClient._onData (/opt/bitnami/ghost/versions/3.41.4/node_modules/simplesmtp/lib/client.js:354:29)
    at TLSSocket.emit (events.js:315:20)
    at TLSSocket.EventEmitter.emit (domain.js:467:12)
    at addChunk (internal/streams/readable.js:309:12)
    at readableAddChunk (internal/streams/readable.js:284:9)
    at TLSSocket.Readable.push (internal/streams/readable.js:223:10)
    at TLSWrap.onStreamRead (internal/stream_base_commons.js:188:23)