The Stripe integration is pulling subscriptions for other products in our Stripe account (that have nothing to do with the Ghost membership products) and creating members in Ghost. When I impersonate the new member that Ghost creates and click on “My Account” – it shows the subscription (e.g. $500/…

Ghost syncs all customer data from Stripe, so this is expected. According to Stripe, you should not use one Stripe account for multiple unrelated businesses: You must use separate Stripe accounts for projects, websites, or businesses that operate independently from one another. [image] M…

I see. Thanks for your explanation. It’s a surprise that on the Stripe side, syncing can’t be done for certain url filters or only for the products and customers created by the platform (in this case Ghost). My next step will be to see if subscriptions and customers can be moved from one Stripe acco…

No problem! As a tip, if it sounds like Stripe support aren’t giving you very… ‘complete’ answers, it can often be helpful to politely ask for your query to be escalated. Usually once you get to 2nd tier support, they have a lot more knowledge and context. I believe it is theoretically possible for…

@chrisNYC Ok so to start with, I would revoke the Ghost app from your Stripe account - to make sure that Ghost does not have any way to modify or do anything with the subscriptions belonging to your other business. It shouldn’t anyway, but it’s a good precaution. In your Stripe account go to Setti…

Thanks again, @John – I decided to leave the Ghost integration as is, and move the other project to a new account. I’m glad my post was helpful. Take care.

One more note, @John – Ghost only seems to pull customers with subscriptions, not those who made one-time payments. So Ghost admins who only have Ghost subscriptions in Stripe (even if other one-time purchase products are offered) can get away with leaving it as is.

Just leaving this here for future people finding this thread: here are some other complications associated with this problem. [image] Incorrect billing amounts with multiple instances of Ghost Developer help Hello, I seem to have gotten myself into a fairly expensive pic…

Hey, thanks for your answers. I am wondering where i have to put in the code to check from a whitelist for related subscriptions. It could be very easy “On Incoming Stripe Webhook” Get list of Subscription in Ghost Check if user is already known. No => Ignore ignore all Subscription Message that…

I just had the same thing happen and the one word plan name “Starter” in my ghost was one of many words in the subscription that triggered on Ghost. So seems that is the coding issue on Ghost end instead of triggering off unique product code or something. But making a second Stripe account makes n…

Members: Pulls Unrelated Subscriptions via Stripe Integration

Memberships & subscriptions

EleanorKonik September 8, 2021, 10:52am 8

Just leaving this here for future people finding this thread: here are some other complications associated with this problem.

Topic		Replies	Views
Pulling Data from Other Stripe Products into Ghost Memberships & subscriptions	1	783	July 29, 2021
GHOST + STRIPE user duplicate on 2 different websites after successfull stripe Payment? Memberships & subscriptions	8	666	April 27, 2024
Incorrect billing amounts with multiple instances of Ghost Developer help	7	1344	September 8, 2021
Separating members on a common stripe account Memberships & subscriptions	1	723	November 20, 2021
Missing Subscriptions in Ghost (exist in Stripe) Memberships & subscriptions	6	688	July 28, 2023

Members: Pulls Unrelated Subscriptions via Stripe Integration

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