Migrating my ghost members from one stripe account to another

Memberships & subscriptions
1

Hey, community.
I run my membership blog https://uklad.vc connected to my community with Ghost.
I incorporated a separate company for various business reasons to run this community.

So now I have two Stripe accounts - and old one (Company A), and new one, empty (Company B). Company A’s stripe must remain for other projects (a separate SaaS product), so switching the first Stripe account from Co. A to Co. B isn’t an option.

How do I migrate my subscribers to a new Stripe account without disrupting their memberships (existing subscribers)? Did anyone do that?

I know there’s a way to export/import stripe customers to another stripe account, but haven’t seen manuals connected to ghost.

Or do I just export from A and import to B and then switch Stripe connection in my Ghost blog from A to B?

Any advice will be appreciated!

2 Likes
2

Any answer to this issue? I have the exact same problem.

3

still no suggestion :slight_smile:

I will try one idea - exporting current subscribers to new Stripe account and continuing from there

4

HI @aabulkhairov . Did your solution work?

1 Like
5

Following… We’ve the same challenge

6

Hey everyone, and @Javie_Feliu & @hjbarraza

I managed to migrate Stripe from my US company to EU based company!
This is done on Stripe’s side.
You request migration in their help center by filling a form. Start here: Request a PAN data copy | Stripe Documentation

I confirmed migration on both ends.
Now all customers are in new EU stripe account. BTW needless to stay I cancelled all active subscriptions before migration. Only one thing - some of them active in terms that duration period of their membership is still ongoing (but I plan to continue it - just on new stripe ACC).

So Ghost (now 5th) doesn’t allow Disconnecting from stripe because of active subscriptions.
How do I manually switch Stripe id? Given than internal sub_id of members are migrated

Screenshot 2022-05-26 at 07.44.37
Screenshot 2022-05-26 at 07.44.371328×906 65.9 KB

7

Does anyone know how to manually override Stripe key from console?
Because technically I turned off all subscriptions, but they’re still active - and I want to switch Ghost to new (migrated) stripe ID

8

@aabulkhairov did you end up getting this sorted?

I’m about to request Stripe to migrate my Ghost paid member subscriptions from an old co Stripe account to our new co Stripe account.

But curious if you found a way to finish the migration by disconnecting the old Stripe and connecting the new Stripe account with Ghost?

1 Like
9

Any solutions? I’ll have to migrate to a new stripe account in the future.

10

Here’s my read of the docs - YMMV, and definitely make a backup, including downloading members data from Ghost before starting!

You can copy Stripe info. Here’s that part of their docs:

That’ll get your customers into the other Stripe account. Then you’ll have to recreate subscriptions:

(Note that you’ll also need to delete/pause/cancel subscriptions from the originating Stripe, or else they’re going to get billed twice!)

Finally, you should be able unlink Stripe and relink to the other account.

1 Like