Quick questions :)

[absolutely]

Hi everyone, I am doing the FAQ for my membership. I wanted to include if subs are prorated or not (are they?) and the billing date (I assume it’s the day you sign up every month?). I also wanted to ask if someone changes tier for an article, then downgrades again, are they prorated for this?

Edit: One last one, sorry! Will members still have access to paid posts until the end of their billing period if they cancel?

Thanks!

[Cathy_Sarisky]

Upgrading from one member tier to a higher level - does Ghost know to prorate?

Yes. If your user subscribes for $250 and then comes back and selects the $300 plan, they’ll get charged another $50. Where the behavior may surprise you/them is that if they’re half way through their year at $250, they’re going to get $125 credited towards the $300, so they’ll get charged $175. That behavior could be more clearly explained in the Ghost portal than it currently is. If your user signs up at $300 and then downgrades immediately to the $250 plan, they’re going to get no immedia…

[absolutely]

Thank you! This was immensely helpful. Will members still be able to see posts if they cancel their subscription until the end of their billing period if they’re on monthly?

[Cathy_Sarisky]

I believe so! Not sure I’ve personally verified that, however.

[absolutely]

Thank you so much! You are so helpful!!