Fill out the following bug report template with as much detail as possible!
Are you sure this is a bug?If you just need help, post in the developer help category. If it’s a feature request, head to the ideas category.
Explain roughly what’s wrong: the new sign up notification from email address is firstname.lastname@example.org but I have already set up all from email address as another address. Tested on comments notification and it works well but just new sign up is sending from the wrong address. It directly caused the email went to the spam folder
What did you expect to happen?
The new sign up notification email should have a from address at least same as the newsletter one or the one I set in the config.
Steps to Reproduce
go to Settings → Staff → click into the owner → turn on new sign ups notification
a new user sign up, and the notification email will go into the spam, the email address is email@example.com
How did you install Ghost?
production on ubuntu
Provide details of your host & operating system
Browser & OS version
Relevant log / error output Copy and paste any relevant log output. Use backticks to format this into code.
I see you submitted the exact same request for help as a Github issue. This sounds more like a support request. Please delete the issue there so people aren’t spending duplicate efforts to help resolve your issue.
For sure yes, I am using Google Workspace and I am the admin, I am using it all over my self-hosted services. This is 98% a ghost built in problem I am assuming. The from address actually is the default email I used to log in to the Google. So it will for sure allow
Not sure if this is the same thing, however, I’ll jump in here.
The Owner has nothing to do with sign-up/sign-in (email) notifications.
The below screenshot shows, and I have confirmed within my Ghost(Pro) account, that this is where the from address comes from. Personally, this isn’t great wording nor is it great from a solution perspective.