I have users that are attempting to switch from Monthly to Annual subscription.
When logged in, they click avatar in upper right corner to get menu.
Select “Account” to bring up page labelled “Your Account”.
Click “Edit billing info”.
INSTEAD of bringing up the next modal, it goes immediately to Stripe as if the user wants to change their payment method.
Hit the (Back to) MYSITE.COM link at the top of the Stripe page, it goes back to the blog, putting up an error growl that “Billing info update failed.” However, now a modal opens up labelled “Your account”, that has options to Edit name/email, Change Plan, or Update billing.
There, the user can finally hit Change Plan.
This screen should appear immediately. Why is the user being taken incorrectly to Stripe first? Very wonky UX for the user and is confusing my subscribers.
Running Ghost 4.4.0 on Ubuntu 18 via Node 14.16.1.