If you’re looking for some help, it’s important to provide as much context as possible so that people are able to assist you. Try to always mention:
- What’s your URL? https://intheair.aersure.com
- What version of Ghost are you using? 2.6.1
- What configuration? Self Hosted
- What browser? Chrome
- What errors or information do you see in the console? Failed to send email. Reason: connect ETIMEDOUT 74.125.24.109:465
- What steps could someone else take to reproduce the issue you’re having? Tried to change the configuration file but to no avail.
I am using a Gmail account as the SMTP server.
Could there be something to do with the following error when restarting ghost?
- Validating config
Error detected in the production configuration.
Message: Config file is not valid JSON
Yep, run your config through a JSON validator (for example, https://jsonlint.com/) and make sure it passes :)
1 Like
I’ve followed your steps but receive the following error:
Request was rejected due to server error
This is my file:
"mail": {
"from": "<noreply@aersure.com>",
"transport": "SMTP",
"options": {
"service": "Gmail",
"host": "smtp.gmail.com",
"port": 465,
"secureConnection": true,
"auth": {
"user": "noreply@aersure.com",
"pass": "password"
},
I found out that Digital Ocean, blocks all SMTP ports. Any way to go around this? I also signed up for Mailgun and still can’t send out emails.
I use aliyun,it’s dashboard can open port 465/465 for output direction
system
Closed
10
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.