Disqus - the same comments showing up on multiple pages

Developer help
1

Hello,
I found the following problem for the first time after months of use,
In some posts, if I write a comment, it also comes out in others.
It seems that the posts in question are always the same.

This is the code I implemented in the tags {{#post}} and closing {{/ post}} block on post.hbs file:

<Script>
var disqus_config = function () {
this.page.url = '{{url absolute = "true"}}';
this.page.identifier = "ghost - {{comment_id}}";
};

(function () {// DO NOT EDIT BELOW THIS LINE
var d = document, s = d.createElement ('script');
s.src = 'https: //*****.disqus.com/embed.js';
s.setAttribute ('data-timestamp', + new Date ());
(d.head || d.body) .appendChild (s);
}) ();
</ Script>
<noscript> Please enable JavaScript to view the <a href="https://disqus.com/?ref_noscript"> comments powered by Disqus. </a> </ noscript>

These are the values ​​that I have extrapolated from two posts that give me this problem:
If I write a comment in this post:

id="dsq-app8766" name="dsq-app8766" src="https://disqus.com/embed/comments/?base=default&amp;f=EXAMPLE&amp;t_i=ghost-20&amp;t_u=https%3A%2F%2Fdomain.it%2Fcome-installare-wordpress-nginx-php7-phpmyadmin-ubuntu%2F&amp;t_d=Come%20installare%20Wordpress%20con%20Nginx%20PHP7%20e%20phpMyAdmin%20su%20Ubuntu%2016.04&amp;t_t=Come%20installare%20Wordpress%20con%20Nginx%20PHP7%20e%20phpMyAdmin%20su%20Ubuntu%2016.04&amp;s_o=default#version=6cb1727739307bf00a7ad3423d8f0b2a"

It also comes out in this:

id="dsq-app3028" name="dsq-app3028" src="https://disqus.com/embed/comments/?base=default&amp;f=EXAMPLE&amp;t_i=ghost-5ae5ea1bbaaed86338939473&amp;t_u=https%3A%2F%2Fomain.it%2Fcome-configurare-ufw-firewall-su-ubuntu-18-04-lts%2F&amp;t_d=Come%20configurare%20UFW%20Firewall%20su%20Ubuntu%2018.04%20LTS&amp;t_t=Come%20configurare%20UFW%20Firewall%20su%20Ubuntu%2018.04%20LTS&amp;s_o=default#version=6cb1727739307bf00a7ad3423d8f0b2a"

If I’m not mistaken, this is the "ghost-{{comment_id}}"
it’s different, I should not have problems:
ghost-20
ghost-5ae5ea1bbaaed86338939473

I’m using Ghost last version

What can the problem depend on?
Thank you

2

Are you using two disqus apps on the same url?

3

Hello, thanks for the answer.

What do you mean “two app”?

I have only this code block inside {{post}} tag in post.hbs file.

<Script>
var disqus_config = function () {
this.page.url = '{{url absolute = "true"}}';
this.page.identifier = "ghost - {{comment_id}}";
};

(function () {// DO NOT EDIT BELOW THIS LINE
var d = document, s = d.createElement ('script');
s.src = 'https: //*****.disqus.com/embed.js';
s.setAttribute ('data-timestamp', + new Date ());
(d.head || d.body) .appendChild (s);
}) ();
</ Script>
<noscript> Please enable JavaScript to view the <a href="https://disqus.com/?ref_noscript"> comments powered by Disqus. </a> </ noscript>
4

d=“dsq-app8766” name=“dsq-app8766”

Was just wondering about the id’s here.

5

These are two different articles where the same comment appears :thinking:

6

hi :wave:t3: This is not valid code, you can’t use spaces.

There are examples of correct usage in Ghost docs here:

https://help.ghost.org/article/15-disqus

and in Disqus docs here:

If you still see the same problem after fixing the page.identifier - you’ll need to reach out to Disqus support :slight_smile:

7

Hello,
There is no space, copying and pasting the code added it

I’ve already read all of these links before opening a topic here, and the identifier looks different in the various urls.

I do not understand where the problem is

8

If the spaces were rendered on copy/paste then there is a chance that there UTF NULL characters (basically: hidden spaces) which actually are there.

Beyond that, as mentioned, you’ll need to contact Disqus / their support community as this is an issue with their software rather than anything in Ghost

9

Well, i’ll try to contact them, thank you for help

10

Hello again,
I would like to add a new identifier for disqus,

this.page.title = 'a unique title for the page where Disqus is present';

Is there something like “ghost-{{title}}”?

Thank you