Hi. I notice that on my member dashboard, I can see when a paying member cancels their paid subscription. It shows a little pink line on the graph.
However, there doesn’t seem to be a way to find which particular member canceled via member search and filtering.
Perhaps this is a feature request – being able to filter members by whether their status is active or canceled? Or am I missing the right combo of filters to find which member canceled?
Thanks.
You can find all members in Stripe’s Subscriptions, including active and canceled.
Thanks for the reply. I realized I can find them this way, but canceled members show up in the filter search only after their last paid cycle has ended.
So, for instance, if an annual paid member cancels right after signing up, they’d only show up in the filtered search a year later, when their paid sub cycle has ended.
Not ideal, but I can live with it.
In any case, thanks!
Another solution is to use “Member activity” in Ghost dashboard
(https://yoursite/ghost/#/members-activity). By filtering through “Paid subscriptions”, you can see the cancel events.
Oh, I didn’t even notice that tab. That’s exactly what I’m looking for! Thanks so much!
