Image Upload Error

UPDATE - If stop and start ghost using ghost run it works.Using it with ghost start causes the same error

I am on Ghost Version 2.37.0 hosted on a Digital Ocean droplet

I’m not sure when the problem started occurring but whenever I try to upload an image I get the following error on the admin

And below is the latest log file contents. I was on Version 2.36.0 when this log was generated. So I upgraded to 2.37.0 but there was no new log generated. So posting whatever was the last one generated

{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:24384,“level”:50,“req”:{“meta”:{“requestId”:“abdac19a-b22f-41cd-a5bc-06221382719b”,“userId”:null},“url”:"/images/upload/",“method”:“POST”,“originalUrl”:"/ghost/api/canary/admin/images/upload/",“params”:{},“headers”:{“x-forwarded-for”:“45.114.62.79”,“x-forwarded-proto”:“https”,“x-real-ip”:“45.114.62.79”,“host”:“shantesh.com”,“connection”:“close”,“content-length”:“2255132”,“origin”:“https://shantesh.com”,“app-pragma”:“no-cache”,“user-agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3936.0 Safari/537.36 Edg/79.0.301.2”,“content-type”:“multipart/form-data; boundary=----WebKitFormBoundaryAkF6b5gmeIf8BuSF”,“accept”:“text/plain, /; q=0.01”,“x-requested-with”:“XMLHttpRequest”,“x-ghost-version”:“2.36”,“sec-fetch-site”:“same-origin”,“sec-fetch-mode”:“cors”,“referer”:“https://shantesh.com/ghost/",“accept-encoding”:"gzip, deflate, br”,“accept-language”:“en-US,en;q=0.9”,“cookie”:“REDACTED”},“query”:{}},“res”:{"_headers":{“x-powered-by”:“Express”,“cache-control”:“no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0”,“content-type”:“application/json; charset=utf-8”,“content-length”:“220”,“etag”:“W/“dc-PlmTrAe72Ucl4SaFuUMnM4aBAqI””,“vary”:“Accept-Encoding”},“statusCode”:503,“responseTime”:“15ms”},“err”:{“id”:“c250e680-f2f2-11e9-87ec-9f1a6be4e0c0”,“domain”:“https://shantesh.com”,“code”:null,“name”:“MaintenanceError”,“statusCode”:503,“level”:“normal”,“message”:“Site is starting up, please wait a moment then retry.”,“stack”:“MaintenanceError: Site is starting up, please wait a moment then retry.\n at new MaintenanceError (/var/www/ghost/versions/2.36.0/node_modules/ghost-ignition/lib/errors/index.js:142:23)\n at maintenance (/var/www/ghost/versions/2.36.0/core/server/web/shared/middlewares/maintenance.js:13:21)\n at Layer.handle [as handle_request] (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:317:13)\n at /var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:284:7\n at Function.process_params (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:335:12)\n at next (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:275:10)\n at /var/www/ghost/versions/2.36.0/node_modules/express-query-boolean/index.js:6:5\n at Layer.handle [as handle_request] (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:317:13)\n at /var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:284:7\n at Function.process_params (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:335:12)\n at next (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:275:10)\n at urlencodedParser (/var/www/ghost/versions/2.36.0/node_modules/body-parser/lib/types/urlencoded.js:100:7)\n at Layer.handle [as handle_request] (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:317:13)\n at /var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:284:7\n at Function.process_params (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:335:12)\n at next (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:275:10)\n at jsonParser (/var/www/ghost/versions/2.36.0/node_modules/body-parser/lib/types/json.js:119:7)\n at Layer.handle [as handle_request] (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/index.js:317:13)”},“msg”:“Site is starting up, please wait a moment then retry.”,“time”:“2019-10-20T04:33:26.776Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:24384,“level”:50,“req”:{“meta”:{“requestId”:“e2715545-002d-4667-850b-8b1a878f9d0c”,“userId”:null},“url”:"/users/me/?include=roles",“method”:“GET”,“originalUrl”:"/ghost/api/canary/admin/users/me/?include=roles",“params”:{},“headers”:{“x-forwarded-for”:“45.114.62.79”,“x-forwarded-proto”:“https”,“x-real-ip”:“45.114.62.79”,“host”:“shantesh.com”,“connection”:“close”,“accept”:“application/json, text/javascript, /; q=0.01”,“x-requested-with”:“XMLHttpRequest”,“x-ghost-version”:“2.36”,“app-pragma”:“no-cache”,“user-agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3936.0 Safari/537.36 Edg/79.0.301.2”,“content-type”:“application/json; charset=UTF-8”,“sec-fetch-site”:“same-origin”,“sec-fetch-mode”:“cors”,“referer”:“https://shantesh.com/ghost/",“accept-encoding”:"gzip, deflate, br”,“accept-language”:“en-US,en;q=0.9”,“cookie”:“REDACTED”},“query”:{“include”:“roles”}},“res”:{"_headers":{“x-powered-by”:“Express”,“cache-control”:“no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0”,“content-type”:“application/json; charset=utf-8”,“content-length”:“321”,“etag”:“W/“141-7Mi9ktlhVbqxKII0y0w48QDu7VM””,“vary”:“Accept-Encoding”},“statusCode”:403,“responseTime”:“14ms”},“err”:{“id”:“25852bd0-f2f3-11e9-87ec-9f1a6be4e0c0”,“domain”:“https://shantesh.com”,“code”:null,“name”:“NoPermissionError”,“statusCode”:403,“level”:“normal”,“message”:“Authorization failed”,“context”:"“Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.”",“stack”:“NoPermissionError: Authorization failed\n at new NoPermissionError (/var/www/ghost/versions/2.36.0/node_modules/ghost-ignition/lib/errors/index.js:114:23)\n at authorizeAdminApi (/var/www/ghost/versions/2.36.0/core/server/services/auth/authorize.js:76:25)\n at Layer.handle [as handle_request] (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/layer.js:95:5)\n at next (/var/www/ghost/versions/2.36.0/node_modules/express/lib/router/route.js:137:13)\n at /var/www/ghost/versions/2.36.0/core/server/services/auth/session/middleware.js:119:20\n at /var/www/ghost/versions/2.36.0/node_modules/express-session/index.js:495:7\n at Child.SessionModel.findOne.then (/var/www/ghost/versions/2.36.0/core/server/services/auth/session/store.js:24:28)\n at Child.tryCatcher (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/util.js:16:23)\n at Promise._settlePromiseFromHandler (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/promise.js:547:31)\n at Promise._settlePromise (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/promise.js:604:18)\n at Promise._settlePromise0 (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/promise.js:649:10)\n at Promise._settlePromises (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/promise.js:729:18)\n at _drainQueueStep (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/async.js:93:12)\n at _drainQueue (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/async.js:86:9)\n at Async._drainQueues (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/async.js:102:5)\n at Immediate.Async.drainQueues [as _onImmediate] (/var/www/ghost/versions/2.36.0/node_modules/bluebird/js/release/async.js:15:14)\n at runCallback (timers.js:794:20)\n at tryOnImmediate (timers.js:752:5)\n at processImmediate [as _immediateCallback] (timers.js:729:5)”},“msg”:“Authorization failed”,“time”:“2019-10-20T04:36:13.205Z”,“v”:0}

Another log is now generated

{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:30,“msg”:“Ghost is running in production…”,“time”:“2019-10-20T05:15:28.446Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:30,“msg”:“Your site is now available on https://shantesh.com/",“time”:“2019-10-20T05:15:28.449Z”,"v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:30,“msg”:“Ctrl+C to shut down”,“time”:“2019-10-20T05:15:28.450Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Can’t connect to the bootstrap socket (localhost 8000) ECONNREFUSED”,“time”:“2019-10-20T05:15:28.461Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Tries: 0”,“time”:“2019-10-20T05:15:28.463Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Retrying…”,“time”:“2019-10-20T05:15:28.463Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Can’t connect to the bootstrap socket (localhost 8000) ECONNREFUSED”,“time”:“2019-10-20T05:15:28.616Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Tries: 1”,“time”:“2019-10-20T05:15:28.618Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Retrying…”,“time”:“2019-10-20T05:15:28.620Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Can’t connect to the bootstrap socket (localhost 8000) ECONNREFUSED”,“time”:“2019-10-20T05:15:28.772Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Tries: 2”,“time”:“2019-10-20T05:15:28.774Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Retrying…”,“time”:“2019-10-20T05:15:28.775Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:40,“msg”:“Can’t connect to the bootstrap socket (localhost 8000) ECONNREFUSED”,“time”:“2019-10-20T05:15:28.929Z”,“v”:0}
{“name”:“Log”,“hostname”:“ghost-droplet”,“pid”:26640,“level”:30,“msg”:“Ghost boot 5.39s”,“time”:“2019-10-20T05:15:28.931Z”,“v”:0}

@Shantesh_Patil this issue is being discussed here https://github.com/TryGhost/Ghost/issues/11129. Can you please read through that and provide details in that issue on your setup, ghost doctor output, sharp version, and permissions of your content folder?

Closing this topic to avoid splitting the discussion.