[SOLVED] Fresh install: Can't get into system folder & can't upload small photos

mike_hike · November 15, 2024, 8:01pm

Hi guys, trying to troubleshoot consistently failing image uploads (jpgs, webps, all 2mb or less).

Anyone knows why I can’t get into this folder?

root@alpenzeiger:/var/www/alpenzeiger# ls -a
.  ..  .ghost-cli  config.production.json  content  current  system  versions
root@alpenzeiger:/var/www/alpenzeiger# cd /system
-bash: cd: /system: No such file or directory

Clipboard04

And perhaps you may have an idea why I can’t upload images?

Cathy_Sarisky · November 15, 2024, 9:02pm

You can’t cd into it because you need to type cd system not cd /system (which would attempt to open a nonexistant /system folder on the filesystem root, rather than /var/www/apenzeiger/system ).

For help debugging image uploads, you’re going to need to provide more info.

How did you install Ghost?
What is proxying in front of Ghost?
What error message occurs in the browser console when you try to upload images? (F12 to access dev tools, including the console.)
What error message occurs in Ghost when you try to upload an image (if any) - look in (yourghostfolder)/content/logs
What method are you using for trying to upload images? (Are you trying to upload a post featured image or other image from within the editor, or using the API, or…?)

mike_hike · November 15, 2024, 10:13pm

Thanks Cathy, here my best attempt to answer your questions, please let me know if I’m missing anything;

Ghost Version: 5.100.1
Environment: production
Database: mysql8

Environment
Ubuntu 22.04.5 LTS, Release: 22.04
nginx/1.18.0 (Ubuntu)
mysql Ver 8.0.40-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))
node.js v20.18.0
systemd 249 (249.11-0ubuntu3.12)

Server
DigitalOcean droplet: 2GB RAM, 1vCPU, 25GB

Proxy: None

Errors

Editor:

Objectcontext: “Image processing failed Sharp wasn’t installed”

ghost/:1 <meta name="apple-mobile-web-app-capable" content="yes"> is deprecated. Please include <meta name="mobile-web-app-capable" content="yes">
ghost/api/admin/users/me/?include=roles:1 
        
        
       Failed to load resource: the server responded with a status of 403 ()
ghost/api/admin/users/me/?include=roles:1 
        
        
       Failed to load resource: the server responded with a status of 403 ()
ghost-7ab268fc7cd7884eef525145d5fbb501.js:2741 post state changed: root.loaded.saved Object
ghost/api/admin/images/upload/:1 
        
        
       Failed to load resource: the server responded with a status of 400 ()
ghost-7ab268fc7cd7884eef525145d5fbb501.js:1676 o: Request was formatted incorrectly.
    at p._createCorrectError (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6758:41)
    at p.handleResponse (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6754:205)
    at p.handleResponse (https://alpenzeiger.com/ghost/assets/ghost-7ab268fc7cd7884eef525145d5fbb501.js:4107:167)
    at Object.<anonymous> (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6743:70)
    at l (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:201:118)
    at Object.fireWith [as rejectWith] (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:202:698)
    at M (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:480:468)
    at XMLHttpRequest.<anonymous> (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:491:206)
h @ ghost-7ab268fc7cd7884eef525145d5fbb501.js:1676
ghost-7ab268fc7cd7884eef525145d5fbb501.js:1688 Objectcontext: "Image processing failed Sharp wasn't installed"fileName: "Clipboard04.jpg"message: "Request not understood error, cannot upload image."[[Prototype]]: Object
upload @ ghost-7ab268fc7cd7884eef525145d5fbb501.js:1688
koenig-lexical.umd.js?v=a724a31dfe:1334 No <img> element found in draggable
createGhostElement @ koenig-lexical.umd.js?v=a724a31dfe:1334
koenig-lexical.umd.js?v=a724a31dfe:1360 container.createGhostElement did not return an element Object ObjectghostElement: undefined[[Prototype]]: Objectconstructor: ƒ Object()hasOwnProperty: ƒ hasOwnProperty()isPrototypeOf: ƒ isPrototypeOf()propertyIsEnumerable: ƒ propertyIsEnumerable()toLocaleString: ƒ toLocaleString()toString: ƒ toString()valueOf: ƒ valueOf()__defineGetter__: ƒ __defineGetter__()__defineSetter__: ƒ __defineSetter__()__lookupGetter__: ƒ __lookupGetter__()__lookupSetter__: ƒ __lookupSetter__()__proto__: (...)get __proto__: ƒ __proto__()set __proto__: ƒ __proto__()
_initiateDrag @ koenig-lexical.umd.js?v=a724a31dfe:1360
ghost-7ab268fc7cd7884eef525145d5fbb501.js:2803 showing leave editor modal Object
ghost/api/admin/images/upload/:1 
        
        
       Failed to load resource: the server responded with a status of 400 ()
index-f6338b55.mjs:19711 Xr: Something went wrong while loading images, please try again.
    at lk (https://alpenzeiger.com/ghost/assets/admin-x-settings/index-f6338b55.mjs:19560:575)
(anonymous) @ index-f6338b55.mjs:19711
ghost-7ab268fc7cd7884eef525145d5fbb501.js:2741 post state changed: root.loaded.saved Object
ghost/api/admin/images/upload/:1 
        
        
       Failed to load resource: the server responded with a status of 400 ()
ghost-7ab268fc7cd7884eef525145d5fbb501.js:1676 o: Request was formatted incorrectly.
    at p._createCorrectError (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6758:41)
    at p.handleResponse (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6754:205)
    at p.handleResponse (https://alpenzeiger.com/ghost/assets/ghost-7ab268fc7cd7884eef525145d5fbb501.js:4107:167)
    at Object.<anonymous> (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:6743:70)
    at l (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:201:118)
    at Object.fireWith [as rejectWith] (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:202:698)
    at M (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:480:468)
    at XMLHttpRequest.<anonymous> (https://alpenzeiger.com/ghost/assets/vendor-88cd9f5cf5eba65221e2d2a636531eaa.js:491:206)
h @ ghost-7ab268fc7cd7884eef525145d5fbb501.js:1676
ghost-7ab268fc7cd7884eef525145d5fbb501.js:1688 Objectcontext: "Image processing failed Sharp wasn't installed"fileName: "Clipboard04.jpg"message: "Request not understood error, cannot upload image."[[Prototype]]: Objectconstructor: ƒ Object()assign: ƒ assign()length: 2name: "assign"arguments: (...)caller: (...)[[Prototype]]: ƒ ()apply: ƒ apply()length: 2name: "apply"arguments: (...)caller: (...)[[Prototype]]: ƒ ()[[Scopes]]: Scopes[0]arguments: (...)bind: ƒ bind()call: ƒ call()caller: (...)constructor: ƒ Function()length: 0name: ""toString: ƒ toString()Symbol(Symbol.hasInstance): ƒ [Symbol.hasInstance]()get arguments: ƒ ()set arguments: ƒ ()get caller: ƒ ()set caller: ƒ ()[[FunctionLocation]]: [[Prototype]]: Object[[Scopes]]: Scopes[0][[Scopes]]: Scopes[0]create: ƒ create()defineProperties: ƒ defineProperties()defineProperty: ƒ defineProperty()entries: ƒ entries()freeze: ƒ freeze()fromEntries: ƒ fromEntries()getOwnPropertyDescriptor: ƒ getOwnPropertyDescriptor()getOwnPropertyDescriptors: ƒ getOwnPropertyDescriptors()getOwnPropertyNames: ƒ getOwnPropertyNames()getOwnPropertySymbols: ƒ getOwnPropertySymbols()getPrototypeOf: ƒ getPrototypeOf()groupBy: ƒ groupBy()hasOwn: ƒ hasOwn()is: ƒ is()isExtensible: ƒ isExtensible()isFrozen: ƒ isFrozen()isSealed: ƒ isSealed()keys: ƒ keys()length: 1name: "Object"preventExtensions: ƒ preventExtensions()prototype: {__defineGetter__: ƒ, __defineSetter__: ƒ, hasOwnProperty: ƒ, __lookupGetter__: ƒ, __lookupSetter__: ƒ, …}seal: ƒ seal()setPrototypeOf: ƒ setPrototypeOf()values: ƒ values()arguments: (...)caller: (...)[[Prototype]]: ƒ ()[[Scopes]]: Scopes[0]hasOwnProperty: ƒ hasOwnProperty()isPrototypeOf: ƒ isPrototypeOf()propertyIsEnumerable: ƒ propertyIsEnumerable()toLocaleString: ƒ toLocaleString()toString: ƒ toString()valueOf: ƒ valueOf()__defineGetter__: ƒ __defineGetter__()__defineSetter__: ƒ __defineSetter__()__lookupGetter__: ƒ __lookupGetter__()__lookupSetter__: ƒ __lookupSetter__()__proto__: (...)get __proto__: ƒ __proto__()set __proto__: ƒ __proto__()
upload @ ghost-7ab268fc7cd7884eef525145d5fbb501.js:1688

Trying to upload a publication logo:

mike_hike · November 15, 2024, 10:14pm

production.error.log

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{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"c1c7723e-6347-4ee4-aec3-8f2c5e004b1e","userId":"1"},"url":"/images/upload/","method":"POST","originalUrl":"/ghost/api/admin/images/upload/","params":{},"headers":{"x-forwarded-for":"213.55.184.103","x-forwarded-proto":"https","x-real-ip":"213.55.184.103","host":"alpenzeiger.com","connection":"close","content-length":"185087","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","content-type":"multipart/form-data; boundary=----WebKitFormBoundaryHvz8hdP5NcAdXLbW","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","accept":"*/*","origin":"https://alpenzeiger.com","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i","cookie":"**REDACTED**"},"query":{}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Origin, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","access-control-allow-origin":"https://alpenzeiger.com","content-type":"application/json; charset=utf-8","content-length":"317","etag":"W/\"13d-IyAVS6r79bRfgZxwWwJXXxg0+Ns\""},"statusCode":400,"responseTime":"64ms"},"err":{"id":"51e26a40-a387-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"BadRequestError","statusCode":400,"level":"normal","message":"Image processing failed","context":"\"Sharp wasn't installed\"","help":"\"Please verify that the image is valid\"","stack":"BadRequestError: Image processing failed\n    at Object.query (/var/www/alpenzeiger/versions/5.100.1/core/server/api/endpoints/images.js:43:27)\n    at async getResponse (/var/www/alpenzeiger/versions/5.100.1/node_modules/@tryghost/api-framework/lib/pipeline.js:259:34)\n    at async ImplWrapper (/var/www/alpenzeiger/versions/5.100.1/node_modules/@tryghost/api-framework/lib/pipeline.js:264:30)\n    at async Http (/var/www/alpenzeiger/versions/5.100.1/node_modules/@tryghost/api-framework/lib/http.js:70:28)","hideStack":false},"msg":"Image processing failed","time":"2024-11-15T19:25:06.155Z","v":0}
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mike_hike · November 15, 2024, 10:14pm

production.error.log.1

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{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"feb61296-7ead-4eeb-be0a-8e42e33af241","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"213.55.185.74","x-forwarded-proto":"https","x-real-ip":"213.55.185.74","host":"alpenzeiger.com","connection":"close","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","x-requested-with":"XMLHttpRequest","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","content-type":"application/json; charset=UTF-8","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i","cookie":"**REDACTED**"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-1n6QxTjplqE6DaTAY9imBliANNE\""},"statusCode":403,"responseTime":"5ms"},"err":{"id":"2a3e3950-a202-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T20:59:25.418Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","err":{"id":"39432230-a202-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"EmailError","statusCode":500,"level":"normal","message":"Failed to send email. Reason: Email has been temporarily rejected.","context":"\"Unable to send welcome email, your site will continue to function.\"","help":"\"Please see https://ghost.org/docs/config/#mail for instructions on configuring email.\"","stack":"EmailError: Failed to send email. Reason: Email has been temporarily rejected.\n    at createMailError (/var/www/alpenzeiger/versions/5.100.1/core/server/services/mail/GhostMailer.js:105:12)\n    at GhostMailer.handleDirectTransportResponse (/var/www/alpenzeiger/versions/5.100.1/core/server/services/mail/GhostMailer.js:195:19)\n    at GhostMailer.send (/var/www/alpenzeiger/versions/5.100.1/core/server/services/mail/GhostMailer.js:157:25)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async getResponse (/var/www/alpenzeiger/versions/5.100.1/node_modules/@tryghost/api-framework/lib/pipeline.js:259:34)\n    at async Object.ImplWrapper [as send] (/var/www/alpenzeiger/versions/5.100.1/node_modules/@tryghost/api-framework/lib/pipeline.js:264:30)\n    at async /var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/setup.js:186:17","hideStack":false},"msg":"Failed to send email. Reason: Email has been temporarily rejected.","time":"2024-11-13T20:59:50.614Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"863e359e-1a77-47d2-92ca-f683aa51f052","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"213.55.185.74","x-forwarded-proto":"https","x-real-ip":"213.55.185.74","host":"alpenzeiger.com","connection":"close","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","x-requested-with":"XMLHttpRequest","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","content-type":"application/json; charset=UTF-8","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i","cookie":"**REDACTED**"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-q52LlbCq0lTWo84QQLh5+JC2Nlk\""},"statusCode":403,"responseTime":"6ms"},"err":{"id":"7c7aed80-a202-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:01:43.387Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"7ccb5f69-91e7-4d37-8cbd-eb64b2a4c08d","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"213.55.185.74","x-forwarded-proto":"https","x-real-ip":"213.55.185.74","host":"alpenzeiger.com","connection":"close","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","x-requested-with":"XMLHttpRequest","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","content-type":"application/json; charset=UTF-8","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i","cookie":"**REDACTED**"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-elOXknIjlZlG6LHSjPtoI7xLOSs\""},"statusCode":403,"responseTime":"5ms"},"err":{"id":"7c899380-a202-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:01:43.484Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"7f6883ff-056a-4fe0-a013-e2c1f12490f8","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"85.1.163.57","x-forwarded-proto":"https","x-real-ip":"85.1.163.57","host":"alpenzeiger.com","connection":"close","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","x-requested-with":"XMLHttpRequest","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","content-type":"application/json; charset=UTF-8","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-grnpW6Zy7yMLS+SOswtvmV86qt8\""},"statusCode":403,"responseTime":"3ms"},"err":{"id":"06196070-a204-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:12:43.771Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"9fafb088-7555-469a-860a-a46ed9964ab3","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"85.1.163.57","x-forwarded-proto":"https","x-real-ip":"85.1.163.57","host":"alpenzeiger.com","connection":"close","x-ghost-version":"5.100","sec-ch-ua-platform":"\"Windows\"","sec-ch-ua":"\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"","app-pragma":"no-cache","sec-ch-ua-mobile":"?0","x-requested-with":"XMLHttpRequest","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","content-type":"application/json; charset=UTF-8","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br, zstd","accept-language":"en-US,en;q=0.9,de;q=0.8,fa;q=0.7","priority":"u=1, i"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-TjLo889qGsIxomCaQ3AMCZ73CDo\""},"statusCode":403,"responseTime":"2ms"},"err":{"id":"0629db30-a204-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:12:43.878Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"8d420409-0f1d-4119-9d60-9b5b4910d2f8","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"212.40.1.5","x-forwarded-proto":"https","x-real-ip":"212.40.1.5","host":"alpenzeiger.com","connection":"close","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","accept-language":"de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7","app-pragma":"no-cache","content-type":"application/json; charset=UTF-8","x-ghost-version":"5.100","x-requested-with":"XMLHttpRequest","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-6F7WEo7tNEijst+5x6BZ81EXt/k\""},"statusCode":403,"responseTime":"2ms"},"err":{"id":"ffd20ea0-a204-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:19:42.734Z","v":0}
{"name":"Log","hostname":"alpenzeiger","pid":894,"level":50,"version":"5.100.1","req":{"meta":{"requestId":"b782d120-fc66-444e-88a0-4a06faeb146e","userId":null},"url":"/users/me/?include=roles","method":"GET","originalUrl":"/ghost/api/admin/users/me/?include=roles","params":{},"headers":{"x-forwarded-for":"212.40.1.5","x-forwarded-proto":"https","x-real-ip":"212.40.1.5","host":"alpenzeiger.com","connection":"close","user-agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36","accept":"application/json, text/javascript, */*; q=0.01","accept-language":"de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7","app-pragma":"no-cache","content-type":"application/json; charset=UTF-8","x-ghost-version":"5.100","x-requested-with":"XMLHttpRequest","sec-fetch-site":"same-origin","sec-fetch-mode":"cors","sec-fetch-dest":"empty","referer":"https://alpenzeiger.com/ghost/","accept-encoding":"gzip, deflate, br"},"query":{"include":"roles"}},"res":{"_headers":{"x-powered-by":"Express","content-version":"v5.100","vary":"Accept-Version, Accept-Encoding","cache-control":"no-cache, private, no-store, must-revalidate, max-stale=0, post-check=0, pre-check=0","content-type":"application/json; charset=utf-8","content-length":"343","etag":"W/\"157-oXh/z9V334+7peBbVDXciXqr3pc\""},"statusCode":403,"responseTime":"2ms"},"err":{"id":"0005c8d0-a205-11ef-972b-9312a803b0fc","domain":"https://alpenzeiger.com","code":null,"name":"NoPermissionError","statusCode":403,"level":"normal","message":"Authorization failed","context":"\"Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication.\"","stack":"NoPermissionError: Authorization failed\n    at authorizeAdminApi (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/authorize.js:33:25)\n    at Layer.handle [as handle_request] (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/layer.js:95:5)\n    at next (/var/www/alpenzeiger/versions/5.100.1/node_modules/express/lib/router/route.js:149:13)\n    at authenticate (/var/www/alpenzeiger/versions/5.100.1/core/server/services/auth/session/middleware.js:50:13)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","hideStack":false},"msg":"Authorization failed","time":"2024-11-13T21:19:43.072Z","v":0}

production.error.log.0: Empty file

mike_hike · November 15, 2024, 10:27pm

Ghost Doctor

Checking system Node.js version - found v20.18.0
Checking logged in user
Ensuring user is not logged in as ghost user
Checking if logged in user is directory owner
Checking current folder permissions
Checking system compatibility
Checking for a MySQL installation

sudo systemctl is-active ghost_www-alpenzeiger-com
? Sudo Password [input is hidden]

Instance is currently running
Validating config [skipped]
Checking folder permissions
Checking file permissions
Checking content folder ownership
Checking memory availability
Checking binary dependencies
Checking free space
Checking systemd unit file
Checking systemd node version - found v20.18.0

mike_hike · November 15, 2024, 10:36pm

Thanks again Cathy! Chromes Console showed the way:

Objectcontext: “Image processing failed Sharp wasn’t installed”

I fixed it by running this:

npm i --verbose sharp@latest

Cathy_Sarisky · November 15, 2024, 10:50pm

Oh good! I was just about to suggest installing sharp!

Cathy_Sarisky · November 15, 2024, 10:51pm

Your logs also show you need to configure email. You’ll want to that if you plan to let people sign up or comment.

Topic		Replies	Views
Image Upload Error Developer help	1	2394	October 20, 2019
Problem uploading images Installation	17	2295	February 3, 2025
(Docker) Ghost crashes when uploading photos on one machine but not the other Self-hosting	7	369	January 29, 2024
502 Error after updating to v2 Developer help	22	2350	October 27, 2019
Image processing failed Sharp wasn't installed Developer help	19	445	May 30, 2026

[SOLVED] Fresh install: Can't get into system folder & can't upload small photos

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