Magic link expiring immediately for some users

[josephkman]

I’m using version 4.6.4 with sqlite3 (which I know is not ideal)

Some members are reporting that the magic link never works for them (link expired error message appearing even if they click within a minute)

When I create a link through the impersonation feature, I am able to reproduce the issue (and so it’s not a case of a link getting used in transmission over email (ie the Outlook issue that others have mentioned)).

This happens for both free members and paying…Can you think of anything I should investigate?

Thanks

[Hannah]

Total punt but I smell timezones.

Can you look up and share the default timezone configured in Ghost admin, and the timezone configured on your server?

[josephkman]

My Ghost admin says EST, have asked for my host’s answer,…so far, he has said:

“I remember I changed the default timezone in the Ghost container. Now I need to understand to relation between the server itself.”

he’s in the same city in EST…still waiting for his final answer.

[pascalandy]

Hi, I can confirm that both the Docker container and the nodes in the cluster are using “America/New_York” timezone. EST in other words.