Hi all! I’m trying to figure something out since long, really need some help now.
Some background info:
My domain name provider is GoDaddy, and I already have a custom email address as email@example.com
I set up a mailgun account using my root domain itself, i.e. mydomain.com
Due to configuring the DNS settings (TXT, MX, CNAME records) for mydomain.com on my GoDaddy account, I’m not able to sign in to the custom email account that I already had (firstname.lastname@example.org).
The GoDaddy portal says I need to fix some errors for making it work again, and when I click on that the DNS settings go back to their previous configurations and then I’m again able to sign in to the custom mail.
It seems like there is some mismatch happening because of the way the custom email would work (as per GoDaddy, for e.g. the CNAME value corresponding to ‘email’ was ‘email.secureserver.net’ earlier), and the settings for mailgun require me to set it to ‘mailgun.org’.
But I want to use this email@example.com as the email for sending newsletters from my Ghost admin.
Kindly someone please let me know:
Is it the limitation of GoDaddy? Or
Do I need to setup a subdomain for mailgun instead of a root domain (which I tried to, but the domain verification was failing in that case)? Or
There is something else that I’m doing wrong here?
P.S. Also, in the Ghost Admin, I am not able to manually change the ‘from’ email address for sending newsletters to any other email address apart from ‘firstname.lastname@example.org’, because it says that the ‘confirmation mail sent’, but I don’t receive any mail to any account that I try with.
That said, other aspects related to members and subscriptions like signups, logins are working fine. I can post other details related to this as well if required.
I’d really be glad if someone can help me with these things.
(Apologies for not following the proper template)
Thanks a lot in advance!