Going to have this topic pinned for the first few weeks of using the new platform so that the first handful of people can get to know each other and give some feedback.
Let me give you some condensed back story:
- Ghost.org launched in 2013, with a self-built (this is a terrible idea, never do it) forum so that we could support users who weren’t necessarily hosting with Ghost(Pro) and give people a place to talk
- The forum ate all our time cause it was poorly coded and ended up full of spam. Awful experience for everyone.
- So we closed the forum, moved the community to a public Slack team, and set up feature-requests voting thing with UserVoice
- Fast forward a few years later
- Both have become a Ghost town, because they just weren’t very good at their intended purpose.
That brings us to now:
We’ve set up a new Discourse forum which solves a bunch of different problems at the same time:
People can ask for and get support with anything to do with Ghost, without it getting immediately lost in the dregs of a Slack archive. It’s also searchable. And when you start a new topic, it will automatically suggest previous similar topics - making it easy to find an old answer to any question.
We’ve got an #Ideas category which replaces the UserVoice thing which most people didn’t even know existed. So if you have feature requests, there’s now a place for them and others can vote on them / discuss them.
This forum also now powers the comments on all of our blog(s) and those show up automatically in the #news category. I’m particularly excited about this one, because it means we get to move away from Disqus - who have in the last 5 years moved from being “a little shady” - to - “haha, you literally can’t imagine how many different ad trackers we inject into your site without permission”.
A bunch of people ask us often “Where can I find someone to build me a Ghost theme?” - and - “I made this Ghost-related product/service, where can I promote it?” – now we have a #marketplace category for that too
All useful community discussion now lives in one place and is searchable, here, instead of being scattered all over the place. Hopefully it’ll be a better experience all round. I guess we’ll find out!
If you have suggestions for things you’d like to see or would be important, we’d love to hear them say hi!