I tried searching the forums, but all the proposed solutions I found so far, don’t seem to work in my case.
I moved from Ghost(Pro) to a self-hosted solution on digitalocean and have set up Mailgun to send out emails for my newsletter. All of this seems to work, and I can send emails successfully and all.
However, I can’t seem to change the email address away from noreply@my-domain to anything else. As soon as I click on “Save & Close”, it just tells me to retry with the button turning red. No error message whatsoever.
My ghost install is sending emails (confirmed by creating a staff user invite, all received fine, json file is in order)
When I try to add a Sender email address within Edit Newsletter section I am show the - Confirm newsletter email address popup, but no email arrives and so reply-to email cannot be changed?
Has anyone experienced this or any ideas for a solution?
Thanks
I am experiencing the same issue with Portal Settings > Account page settings > Support email address - When I make a change to this, I am shown the confirm email address (we’ve sent a confirmation email to xxx, until verified support will remain noreply@) Same issue, no email is received.
I can however send staff membership invites to the same email sent and received with no problems.
Same here. I didn’t find any solution to receive confirmation email, but… I updated the record in the database - newsletters table, column sender_email and it works