Can't change the no-reply email for newsletters

Developer help Self-hosting
1

Hey,

I’ve installed Ghost on digitalocean, and configured mailgun to send emails according to the guides.

It now sends newsletters from no-reply@mydomain.com, but when I try to change the from address in newsletter settings, it won’t save and just says “retry” in red.

CleanShot 2022-09-15 at 10.20.03
CleanShot 2022-09-15 at 10.20.031269×514 43.8 KB

I also changed the SMTP settings to add a from address, but it has no effect.

What am I doing wrong?

3 Likes
2

same for me. surprised there are no replies or help on this yet.

3

Any luck figuring this out? I am running into the same issue unfortunately.

4

You cannot change the no-reply without having a domain email. Check my tutorial at Cách tạo email tên miền riêng miễn phí với Cloudflare từ A-Z

Feel free to use Google translate to English

5

Thanks cuongtran. I’ve got my own custom mail.domain.com configured and working with Mailgun, but when I try to use it with Ghost I encounter the error described in the OP. If I remove the Mailgun API configuration from Ghost (and have it sending email from my Ghost domain blog.domain.com) test email sends, albeit illegitimately since I don’t have the appropriate mail records configured in DNS for blog.domain.com.

6

You are sure about you setup Mailgun SMTP config.production.json on ghost installation? This setup for sending transaction emails like this, not Mailgun API.

7

Hey cuongtran, I didn’t modify any configuration files regarding email. I had reviewed the documentation here and my understanding was configuring the Mailgun API in the UI was intended for newsletter delivery: Why do I have to set up Mailgun for newsletters? “Bulk email delivery for newsletters is a new feature which requires a bulk mail API. Currently the only bulk mail API we support is Mailgun.”

I ended up deciding not to use Ghost for newsletters for a few different reasons including this one, but I do appreciate you providing assistance!

8

It is related to some Openssl errors (check your logs “ghost log”

EASY TO FIX: update your config.production.json mail config and then restart ghost.

“secure”: true,
to
“secure”: false,

Should be something like this:

“mail”: {
“transport”: “SMTP”,
“options”: {
“service”: “Mailgun”,
“host”: “smtp.mailgun.org”,
“port”: 587,
“secure”: false,
“auth”: {
“user”: “—address”,
“pass”: “—pass”
}
}
},

9

Mailgun supports encrypted SSL connections. Consider if there’s another way to solve that error, like upgrading OpenSSL.