Hi everyone, Ubuntu 18.04 Ghost Version 3.32.2 Environment production Database mysql Mail SMTP Url private This is the json: "mail": { "transport": "SMTP", "options": { "service": "Mailgun", "host": "smtp.eu.mailgun.org", "port": 465, "secureConnection": true, "au…

[image] giacomosilli: Also in the log that I posted I read “ nError: Too Many Recipients ”, are we sure it’s a configuration problem? That sounds like your Mailgun account is restricted, I’d suggest contacting their support. [image] Too many recipients error while sending em…

Hi, thanks for this information. Personally I don’t think that’s my case. I have never tried the newsletter before and I don’t have 100 registered members. The single user trial email newsletter works fine. I have never changed my configurations. Initially I got the error “please check your con…

I also don’t have 100 members and I have no troubles sending emails. I cannot send transactional emails for signing in and signing up…I just get the message “There was an error sending the email, please try again”.

I am getting the same error. Error Log File: {"name":"Log","hostname":"ghost-ubuntu-s-1vcpu-1gb-fra1-01","pid":1223,"level":50,"req":{"meta":{"requestId":"039e7b2b-7b9a-4930-b9af-b6726da55ee0","userId":"1"},"url":"/email_preview/posts/5f78e04a5abbb6641544e095/","method":"POST","originalUrl":"/…

Version 3.35.5 The problem persists. Email service is currently unavailable - please try again

I replied to a similar topic and added a link to the discussion…it’s been going on for too long… [image] Member Sign Up Issue Memberships & subscriptions I get the above issue in my log. It looks like members can subscribe, but what is the warning for?

[image] Alshain: Error: Forbidden at IncomingMessage.<anonymous> (/var/www/ghost/versions/3.35.3/node_modules/mailgun-js/lib/request.js:327:17) The error is showing the problem. The mailgun library is not able to successfully connect to mailgun. Check your api keys, network configuration,…

@Kevin In the log file https ___ DOMAIN_it_production.error.log I have only one error that repeats itself dozens of times: { "name": "Log", "hostname": "DOMAIN", "pid": 20944, "level": 50, "err": { "id": "3df639d0-0ead-11eb-acf7-e5b9e60f0ed3", "domain": "https://DOMAIN.it", "…

[image] giacomosilli: I think it’s not referring to the email. Correct, that’s unrelated. In the log file https ___ DOMAIN_it_production.error.log Try looking in the https ___ DOMAIN_it_production.log log instead.

Email failed to send - please verify your email settings 📧 / Email service is currently unavailable - please try again

Memberships & subscriptions

juliodelfos October 11, 2020, 4:27pm 31

I have the same problem described. I have my page hosted by DigitalOcean. I have already checked my Mailgun configuration and Ghost connection and the problem is definitely Ghost.

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