It would be really helpful for everyone if you could’ve filled in the initial template that’s given when creating a new topic. Here’s the questions again:
What’s your URL?
What version of Ghost are you using?
What configuration?
What browser?
What errors or information do you see in the console?
What steps could someone else take to reproduce the issue you’re having?
My issue is kinda really specific. I’m trying to set up Maligun to work so I can send newsletters out but as the other posts have mentioned, the From address in the email is formatted very strangely and it’s doing it for every From address
I changed the From address in the dashboard to a personal Gmail account and it still did the strange formatting (see the pictures in the thread) and now will not let me change the From address in the dashboard back to what it originally was, noreply@n0sec.tech
I have configured my JSON file to what it needs to be, set up my DNS according to all documentation, checked propogation, added my Mailgun API key, and done all the steps necessary to set this up and it does work but now I have two main issues:
I cannot save a different From address in the dashboard
That From address gets formatted like you’ve seen in the pictures already attached to this thread
This is extremely frustrating as one user here as indicated it should not be doing this at all.
From the looks of your config file you’re still missing the from value. The from value is the from address for all of your transactional emails, you can read more about how to implement it here:
Try to use a real, working email address as this greatly improves delivery rates for important emails. You’ll need to run ghost restart to apply the new configuration options.
Additionally you can set a custom email for members newsletters, which can be done in the members settings and needs to be verified with a confirmation email.
Would I be able to buy an email mailbox from my domain registrar and use that email in the JSON config file? Then would I be able to do something like noreply@n0sec.tech in the dashboard? Ever time I change the email in the dashboard though, it sends an email out to confirm it and I can’t do that because I don’t have a noreply@n0sec.tech email address. Nor do I really know how to go about getting one.
If the from in both places needs to be real then what’s the point of even using Mailgun? I can’t receive emails there so I might as well just buy an email and use that, no? Am I going about this wrong?
Mailgun is a service designed for sending bulk emails, not an inbox tool. You should really create your email for real so it can be validated and optionally receive emails from your members. You can most likely set up a new email account with your domain provider
Has this issue been solved? I have the exact same problem and I cannot figure out what’s wrong. I run a self-hosted newsletter on DigitalOcean. I’d like to see the from address in my email client to be just “Sunday MashUp me@martinverbic.com” or something similar.
Glad to hear I’m not the only one running into this issue. I’ve been trying to get this resolved for a while. I’ve played with the JSON config file and it just doesn’t seem to be passing that from parameter to the Mailgun API.
@martinverbic - anecdotally, I think it hurts my delivery in the sense that I’ve had family and friends say they didn’t realize it was me vs the brand. Though you’re right, it does get to the inbox.
The problem in my case was an incorrect password in my config.production.json. After resetting the password in my Mailgun dashboard and restarting ghost, everything works fine.
you can set a custom email for members newsletters, which can be done in the members settings and needs to be verified with a confirmation email
Unfortunately, this feature does not seem to exist in the member settings anymore Any idea how to set the “from” email address for bulk emails otherwise (do I need the config?)?
Thanks! There isn’t a Customise for me but I could find the relevant feature through Kym’s help by clicking on the newsletter in the latest (5.8.1) Ghost version Changing the "from" in newsletter emails - #8 by Kym
The OP problem is likely related to a mismatch between the domain used in the from address and the sending domain set in Mailgun, e.g. using a subdomain like “mail.” as suggested by Mailguns docs in Mailgun but not in the from address. For more information and other possible reasons (DKIM) see https://help.mailgun.com/hc/en-us/articles/360012491394-Why-Do-I-See-On-Behalf-Of-in-My-Email-