Email Received is a different email than my "From" email in Admin Area

Memberships & subscriptions
42

I guess it’s moved, head to Settings > Email newsletter and hit the green “Customise” button. There’s a sidebar option called “Email addresses”

43

Thanks! There isn’t a Customise for me but I could find the relevant feature through Kym’s help by clicking on the newsletter in the latest (5.8.1) Ghost version Changing the "from" in newsletter emails - #8 by Kym

1 Like
44

The OP problem is likely related to a mismatch between the domain used in the from address and the sending domain set in Mailgun, e.g. using a subdomain like “mail.” as suggested by Mailguns docs in Mailgun but not in the from address. For more information and other possible reasons (DKIM) see https://help.mailgun.com/hc/en-us/articles/360012491394-Why-Do-I-See-On-Behalf-Of-in-My-Email-