Ghost /ghost shows just spinning wheel

Developer help Installation
1

If you’re looking for some help, it’s important to provide as much context as possible so that people are able to assist you. Try to always mention:

  • What’s your URL? This is the easiest way for others to debug your issue
  • What version of Ghost are you using?
  • What configuration?
  • What browser?
  • What errors or information do you see in the console?
  • What steps could someone else take to reproduce the issue you’re having?

Hi I am using docker:3.2.0 and hosted it locally on a cluster of rpi. I do have the site showing up. But when I get to /ghost to try to register, I get spinning wheel and stuck. I am not sure what I need to do to debug the issues. Thanks for any guidance.

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Hi @Watt_Poosanguansit :wave:. Have you tried using the ghost doctor command to see if any debug information comes up?

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I am running the official docker image. Do I run the ghost doctor in the image?

I managed to get the logs from one of the instance that was servicing the call:

[2020-01-06 17:02:16] INFO Ghost boot 34.023s
[2020-01-06 17:33:08] INFO “GET /ghost” 301 15ms
[2020-01-06 17:33:08] INFO “GET /ghost/” 200 663ms
[2020-01-06 17:33:09] INFO “GET /ghost/assets/vendor.min-e80c50b3effa149734ab96b786349748.css” 200 38ms
[2020-01-06 17:33:38] WARN {{#get}} helper took 501ms to complete

{{#get}} helper took 501ms to complete

Error ID:
ac4a5e70-30aa-11ea-99b2-29fb6128a1ab

Error Code:
SLOW_GET_HELPER

Details:
api: v3.[object Object].browse
apiOptions:
limit: 3
filter: tags:getting-started+id:-5e13680760e61b0001eaf91b
returnedRows: 3

I am not sure what I should do next. Any advice? Thanks for your help, David

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@Watt_Poosanguansit if you right-click on the page whilst you’re stuck with the spinner then choose “Inspect” it will open the web inspector. The web inspector will have a “Console” tab, if you click on that then I expect there will be an error shown there which will help debug what’s going on. Can you share the error message or your site’s URL?

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Thanks @Kevin. Let me get back to you on this. I will try to expose it when I get a static ip assigned in a bit.

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image
image1440×1016 66 KB

@Kevin I do not see anything in the console tap. I have attached the screenshot here as well. In the mean time, I am still trying to expose the page on an accessible ip but I ran into some internal network issue. I will ping you when I can get that down. Thanks.

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@Watt_Poosanguansit your network pane is not showing the admin’s JS files being loaded. Do you have Javascript disabled or are you using something that might be stripping/blocking JS files?

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@Kevin Thank you that is the case. My bad just totally forgot that brave turns off js by default. Thanks again for your help.

1 Like
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Hi @Kevin,

I was able to get ghost installed and ran in Kubernetes this morning again. So I tried to follow along setting up with admin on /ghost/ extension. I was able to get through the process once and when I tried to log in I am getting this:

Authorization failed Unable to determine the authenticated user or integration. Check that cookies are being passed through if using session authentication

I tried to delete and redeploy the deployment file but it leads to the same place. How do I resolve this issue? Also, I look at the logs and it created a number of tables and ends with 2020-02-01 20:31:47] INFO Ghost is running in production…

However, I looked around and couldn’t find ghost has written anything to the mount point. Where does ghost write out to persistent store by default? Thanks for your help.

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I did get over those issues by reinstalling the docker image. and set the mount path to

  • mountPath: /var/lib/ghost/content

in my kubernetes deployment yaml. Just put it here so it might help out someone who was having the same issues in the future. Thanks.