Hi everyone,
I’m hoping you can help me. I’m using ghost pro with my own custom domain (let’s call it domain .co.uk) and I’m also using gsuite email. At first, I couldn’t receive email, and the namecheap chat told me that’s because of the ghost CNAME record on domain.co.uk hogging all the traffic and sending it to the website rather than the email mx records.
So, the way around this was to change the CNAME record to use www.domain.co.uk instead of just domain.co.uk. This way, www traffic is sent to the website and email traffic is sent to the mx records. It’s not possible to use an A record for the ghost traffic because the IP address cannot be guaranteed.
The situation I’m in now:
- site is accessible via www.domain .co.uk
- site is inaccessible via domain .co.uk
- email works
The situation I’d like to be in:
- site is accessible via domain .co.uk
- site can also be accessed via www.domain .co.uk
- email works
Any advice on what to do to my dns records would be most welcomed. I did try doing some searching because I thought this would be a common problem, but there’s not much information out there. I’m happy to put together a guide once I get this figured out, but I would love some help in doing so!
Thank you.