Member Imports not showing up on UI

Importing members using CSV import, while ensuring create_at date is in the past, the UI does not show the members. However, in other areas it says the correct members count and when exportng the members are listed in the exported csv.


Issue Summary
CSV member import does not update on members tab.
Uploaded members should show up on the members table.

Steps to Reproduce

  1. Import members using any column combo and date set in the past
  2. View members tab

Setup information

Ghost Version
Version: 5.120.3-0-g2652d4bd+moya

How did you install Ghost?
Ghost Pro Subscription

Relevant log / error output

Interestingly, the members show up on the UI after 30 minutes. I wonder what the delay is?

The members import is async. It runs in the background, and normally sends you an email when done. If you had a LOT of members, or your server was running slow, well, half an hour still sounds like a long time, but several minutes is pretty normal. It’s my impression that having stripe IDs make it slower, too.

You might also need to reload the admin panel before you see it, separate from it being complete, as things do get cached.