Rollback no working, any idea why?

Developer help
1

hi,

I try to roll back because the version 4.16 is not sending emails for me with mailgun. but when i try to roll back i receive this message :

ghost-mgr@ghost-ubuntu-s-1vcpu-2gb-intel-lon1-01:/var/www/ghost$ ghost update --rollback

  • sudo systemctl is-active ghost_francaisalondres-com
    :heavy_check_mark: Checking system Node.js version - found v14.16.1
    :heavy_check_mark: Ensuring user is not logged in as ghost user
    :heavy_check_mark: Checking if logged in user is directory owner
    :heavy_check_mark: Checking current folder permissions
    :heavy_check_mark: Checking folder permissions
    :heavy_check_mark: Checking file permissions
    :heavy_check_mark: Checking content folder ownership
    :heavy_check_mark: Checking memory availability
    :heavy_check_mark: Checking free space
    :heavy_check_mark: Checking for available migrations
    :heavy_check_mark: Checking for latest Ghost version

4.12.1

  • :bug: Fixed validation error when saving pages in admin area - Kevin Ansfield

View the changelogs for full details:

:heavy_check_mark: Fetched release notes
:information_source: Downloading and updating Ghost [skipped]

  • sudo /var/www/ghost/current/node_modules/.bin/knex-migrator-rollback --force --v 4.12.1 --mgpath /var/www/ghost/current
    :heavy_multiplication_x: Rolling back database migrations
    A ProcessError occurred.

Message: The database migration in Ghost encountered an error.
Help: Ghost Docs
Suggestion: ghost update --rollback

Debug Information:
OS: Ubuntu, v20.04.2 LTS
Node Version: v14.16.1
Ghost Version: 4.16.0
Ghost-CLI Version: 1.17.3
Environment: production
Command: ‘ghost update --rollback’

Additional log info available in: /home/ghost-mgr/.ghost/logs/ghost-cli-debug-2021-09-23T19_49_07_873Z.log

Try running ghost doctor to check your system for known issues.

2

i need help, the website https://francaisalondres.com/ is down, but when i do a ghot doctor everything seems fine.
ghost doctor
:heavy_check_mark: Checking system Node.js version - found v14.16.1
:heavy_check_mark: Checking logged in user
:heavy_check_mark: Ensuring user is not logged in as ghost user
:heavy_check_mark: Checking if logged in user is directory owner
:heavy_check_mark: Checking current folder permissions
:heavy_check_mark: Checking system compatibility
:heavy_check_mark: Checking for a MySQL installation

  • sudo systemctl is-active ghost_francaisalondres-com
    :heavy_check_mark: Validating config
    :heavy_check_mark: Checking folder permissions
    :heavy_check_mark: Checking file permissions
    :heavy_check_mark: Checking content folder ownership
    :heavy_check_mark: Checking memory availability
    :heavy_check_mark: Checking binary dependencies
    :heavy_check_mark: Checking free space
    :heavy_check_mark: Checking systemd unit file
    :heavy_check_mark: Checking systemd node version - found v14.16.1
    ghost-mgr@ghost-ubuntu-s-1vcpu-2gb-intel-lon1-01:/var/www/ghost$

Any idea ?

3

Debug Information:
OS: Ubuntu, v20.04.2 LTS
Node Version: v14.16.1
Ghost Version: 4.16.0
Ghost-CLI Version: 1.17.3
Environment: production
Command: ‘ghost start’
Message: Could not communicate with Ghost
Suggestion: journalctl -u ghost_francaisalondres-com -n 50
Stack: Error: Could not communicate with Ghost
at Server. (/usr/lib/node_modules/ghost-cli/lib/utils/port-polling.js:91:20)
at Object.onceWrapper (events.js:421:28)
at Server.emit (events.js:315:20)
at emitCloseNT (net.js:1659:8)
at processTicksAndRejections (internal/process/task_queues.js:79:21)

4

Screenshot 2021-09-23 at 21.50.28
Screenshot 2021-09-23 at 21.50.281920×1207 391 KB

5

otherwise i’m ready to reinstall, but how could i get the members list from the command line ? or mysql ?

6

Can you share the contents of

/home/ghost-mgr/.ghost/logs/ghost-cli-debug-2021-09-23T19_49_07_873Z.log?