Ghost Version 3.21.0
Stripe LIVE
I created a user and tried to pay, I have not encountered any problems. Now if I try to delete I get the following error:
There was an error cancelling your subscription, please try again.
I attach screens for more information:
What could be the problem?
Thank you
If you’re looking for some help, it’s important to provide as much context as possible so that people are able to assist you:
- What’s your URL?
-
What version of Ghost are you using? 3.21.0
- What configuration?
- What browser?
- What errors or information do you see in the console?
- What steps could someone else take to reproduce the issue you’re having?
Thanks! 
Hi @DavidDarnes,
- Url: private
- Configuration: standard configuration, i used your guide to install ghost a long time ago.
- Browser: all
- Error Console: you see it in the screen
I don’t know exactly how to reproduce the bug.
But I think there are two use cases.
- Create a Test user with complementary subscription, remove test data from Stripe, now you can no longer cancel the user from Ghost, nor remove the complementary subscription.
- I made a real payment with Stripe Live, I don’t remember how much time has passed, but I noticed that I don’t have this payment in the Stripe dashboard, i don’t even have the email used on the customer page on Stripe. So even this user cannot be canceled, but the subscription from the Ghost panel is active and monthly.
