Hello, Hoping someone can help, since upgrading to 3.22.1 all of my members and publication info disappeared. I have managed to populate this all again, but am unable to select any Subscription pricing. This area just shows an empty box under Plan currency and nothing help. Upgraded to 3.22.2 thi…

Hi all! :wave: We just released 3.24.0, which fixes this issue. Please update using Ghost-CLI :slightly_smiling_face:

Would you be able to share your members/stripe settings with us so we can help debug? If you connect to your database and run select * from settings; it’ll output all of your settings, and you can copy any members/stripe specific ones. Please make sure you don’t copy any secret key or secret token…

It would also be useful if you can share any Ghost server & console logs, and how you upgraded :slight_smile:

Unfortunately I have no idea how to do that.

Okay, no worries, if you are able to look in the directory you have Ghost installed in, you should see a folder called content and inside there another folder called data. That data folder contains a lot of json files which are backups or your database before each upgrade. If you would be able to …

Thanks @egg I think I have done this correctly. {"id":"5e4244a81dffc969608a45b8","key":"members_subscription_settings","value":"{\"isPaid\":false,\"fromAddress\":\"************\",\"allowSelfSignup\":true,\"paymentProcessors\":[{\"adapter\":\"stripe\",\"config\":{\"secret_token\":\"sk_live_********…

Thanks! That was helpful :slight_smile: We’ve managed to reproduce this issue by upgrading to 3.22.0, trying to save members settings and then upgrading to 3.22.2 I would suggest that you rollback to 3.21.1, and restore your data from your backup. From here you should be able to upgrade directly …

Ok, I will try and do this - any good guides out there to help? I have tried ghost update 3.21.1 --force and get the following error :heavy_multiplication_x: Checking for latest Ghost version A CliError occurred. Message: The custom version specified: 3.21.1, is less than the current active ver…

Just to double check. I run sites using 3.21.0. Therefore, I should upgrade directly to 3.22.2 right? Thank you!

The docs for Ghost-CLI are here: Ghost-CLI - A fully loaded tool for installation and configuration I think you’ll want to run: ghost update --rollback :relaxed: Let me know how it goes!

Upgrade 3.22 issues

Developer help

egg July 8, 2020, 3:13pm 11

That’s right @pascalandy - for more info check out this GH issue: Updating to 3.22.0 via ghost-cli may corrupt site settings · Issue #12020 · TryGhost/Ghost · GitHub

Topic		Replies	Views
Error starting Ghost after upgrade from 2.38 to 3.22: Cannot read property 'toString' of undefined Installation	10	1419	July 7, 2020
Issue with Stripe plans on Ghost Labs Memberships & subscriptions	5	956	July 7, 2020
Payment currency in EU Memberships & subscriptions	66	4780	June 7, 2020
"You need to configure Mailgun in Labs to enable email newsletters." Developer help	10	1404	March 18, 2021
Member functionality does not work properly Memberships & subscriptions	7	890	June 29, 2020

Upgrade 3.22 issues

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