Member functionality does not work properly

Memberships & subscriptions
1

Hello,

Since a few updates, I no longer have access to the member functionality, finally, it no longer works correctly.

The price remains at zero euros.

Capture du 2020-06-22 12-26-50
Capture du 2020-06-22 12-26-50847×684 39.6 KB

I have already reinstalled several themes and I have also deactivated / reactivated the functionality in the admin.

Thank you.

2

If you’re looking for some help, it’s important to provide as much context as possible so that people are able to assist you:

  • What’s your URL?
  • What version of Ghost are you using?
  • What configuration?
  • What browser?
  • What errors or information do you see in the console?
  • What steps could someone else take to reproduce the issue you’re having?

Thanks! :blush:

3

Hey,

Thanks for response.

I use last Ghost version.
The blog URL is https://www.yubigeek.com (https://www.yubigeek.com/subscribe/)
The issue is on every browser and I haven’t error in JS console.

No currency symbol and no prices.
I tested the Lyra theme too, and the issue is always here…

Thanks.

4

You need to provide the actual version number of Ghost you’re using rather than the “last version”. Have you made sure that all your members / Stripe settings are filled in correctly and that you’re no longer using test details?

5

I use 3.21.0 version.

image
image2394×1808 265 KB

The Stripe settings are saved, and I’ve enabled members…

6

Hi,

I’ve the next error in Google Chrome console… Maybe this will help us?

image image

Thanks.

7

Those errors make me think that the Stripe keys you’ve entered aren’t correct. Try entering them again and making sure to click save

8

It was already new Stripe API key pairs, I just generated new ones, and I’m still having the same problem!