I have a problem accessing my blog using my email and password. It is giving a server error and the following notification appears: There was a problem on the server.
The strange thing is that I can access my blog normally on the front end, but I can’t access the dashboard on the back end.
Does anyone have a path to resolution?
@georgersantoss, can you provide additional information about the message, including a screenshot, plus details of your hosting environment etc?
Clear. See below.
My project is installed in an environment at Digital Ocean and I’m using Ubuntu.
I always accessed my blog, but when I went to access it today, I got this error and I have no alternatives to recover due to my limited knowledge of this problem.
My blog is being accessed normally, I have traffic on it, you can check it out at https://tudosobrevinho.com.br/ but when I go to access the panel, it takes a while and returns the image.
Uploading: Captura de tela 2022-12-13 144933.png…
I’m not clear what you mean by “panel“, but https://yourblog/ghost/#/signin works. If there an issue after logging into Ghost admin?
Your image failed to upload.
Here’s the error. I can’t access my dashboard to be able to change, insert post etc. It gives an error on login saying that the problem is on the server. When I access my blog everything is OK, but when I want to access my panel I have this problem that I described above and the message “There was a problem on the server” appears
And, to be clear, logging in fails?
Yes. Don’t go past this screen.
I note that you are using Cloudflare DNS. What happens if you switch to developer (bypass) mode?
The message in red no longer appeared, but it also does nothing.
Is there a way to reset the password? My SMTP is not configured.