Hi,
At the beginning of the year, I ran a campaign offering lifetime membership at a discounted price.
This yielded good result and we have more than 100 such members now.
The problem is that this was a manual process and the lifetime paid members are manually allotted complimentary subscription.
Now, when the members get email, it shows their plan as ‘complimentary’ instead of their paid subscription level.
This creates a confusion and some members also objected to it as they paid for their membership and yet get displayed as complimentary.
TLDR: How to change the “You are receiving this because you are a complimentary subscriber” to “You are receiving this because you are a PAID/Level subscriber”?