What version of Ghost are you using? latest: Version 4.1.0
How was Ghost installed and configured? Self-Hosted. Followed the ghost docs
What Node version, database, OS & browser are you using? Node 14.16.0, mysql, win10, Brave Browser
What errors or information do you see in the console? Redirect link lead to a ERR_CONNECTION_TIMED_OUT
What steps could someone else take to reproduce the issue you’re having?
After subscribing, clicking the confirm subscription link from the mail will lead to an error page, while trying to redirect from email.ntotao.com (setup by mailgun). The user is added successfully but the redirect to the thenk-you-page is not happening.
My guess is there is some problem in communication with mailgun, because email.ntotao.com should redirect to eu.mailgun.org, and at some point mailgun is not redirecting to my website.
I’ve also found this useful comment from @iBotPeaches
He reported a similar behavior when subscribers click on links in the mail.
Yeah sorry for confusion @ntotao. I had things enabled and wondered why things weren’t working so wrote that blog - turns out Ghost doesn’t even track clicks - only opens. So you only need Open Tracking if you want to see the percentage of viewers that open email.
Ghost will automatically turn it on/off for bulk emails based on the open tracking setting in your Ghost admin area. Leaving it on account-wide is up to you if you want to track opens within Mailgun for transactional email or other non-Ghost related usage.